Pros: stable company and good vacation and sick leave
Cons: healthcare price and minimal raises
My day at United is always full. I receive calls, emails and walk ins from customer and other employee for assistant. The typical day is started with checking emails and voicemails and giving responses. The remainder of the day is spent completing approvals, ordering title work, appraisals, flood determinations and insurance. I also gathering other information that is needed to process the loan, such as, financial statements, tax returns and for businesses profit and loss statements and balance sheet. I work on exceptions that have incurred as well as delinquencies and maturities. I use multiply systems to provide the best customer service I can. I really enjoy helping others. I have learned a lot while working at United. There a few things that really stick out though. I believe that a company succeeds when their team works together and works for their customers. I have learned that regulations and policies can change on a daily basis and that you have to learn them quick and move forward. The hardest part about the job is when you are not able to help someone and you have to turn them down or calling customers who are late on their payments.