As a work at home employee, the work/life balance is great. Teammates are friendly. Management truly cares for employees. The hardest part of the job is not being able to communicate face to face with employees we work with on a daily basis.
A great place to work if you dont need a secured schedule
Sr. Reimbursement Specialist (Former Employee) – Sait Louis, MO – September 14, 2017
I started off as a Sr. Reimbursement Specialist. loved this job because of the pay and the PTO availability. This job is for you if you don't mind shift bids. This is also a call center and most people don't know that until hired. If you are looking to be a salaried employee this review might not help you.
lunch days, hourly pay, pto
work/life balance, consitency, and care for employees
Supervisor, Program Management (Current Employee) – Memphis, TN – September 7, 2017
UBS I client based operation. Keeping the client up-to-date on the daily activities of the HUB are required. Keeping the team on track to maintain SLA's and goals is daily activity. Overall a great place to work.
Patient Service Coordinator III (Current Employee) – Memphis, TN – September 6, 2017
UBC strives to provide excellent quality services that exceeds the expectations of their clients and patients. UBC believe in treating patients and clients with respect,honesty, integrity and business ethics in all areas of the company.
Excellent benefits, great work hours, opportunity for advancement
Nurse clinician (Current Employee) – Overland Park, KS – August 7, 2017
This company offers little support from management and very little room for advancement. The experience in telephonic healthcare and documentation is valuable, but once mastered it becomes routine and offers no challenge.
Project Specialist (Former Employee) – Kansas City, MO – August 3, 2017
This was once a small CRO, very family oriented. Everyone knew each other, had picnics and supported each other. Once they were bought by Express Scripts, the culture changed drastically. Now employees are just a number and you don't really know anyone anymore. The benefits did not get better by becoming a larger company either.
Secure building to work in
no work from home, below average benefits, located in an unsafe part of the city
Registered Nurse- Clinical Health Specialist (Former Employee) – Leawood, KS – March 30, 2017
United BioSource Clinical Health Specialist Telephonic RN Handled calls for a busy call center, whose client was a drug manufacturer Anticipated patient needs and relayed latest currect medical studies results Anticipated adverse events and recorded information for the Food and Drug Administration
Program Supervisor - Client Services (Current Employee) – Cordova, TN – March 27, 2017
UBC pays fairly well for the job you do and the work can be very rewarding. However, they have a huge issue with consistency in how they rate, promote and manage people. There is clearly no set standard except who you know and who knows you when looking at someone for promotion. I have seen good workers get passed over and no so good workers get promoted. Working hard and doing what is right should always be the standard. The training provided to new hires or promoted employees is little to none but you are certainly evaluated on your performance in the end. I wish there was more one could do to change this within the company but it is a corporate environment.