Associate (Former Employee) – Memphis, TN – June 21, 2016
There is a true lack of structure. The owners are always there but are unaware of what goes on with their employees. With that being a factor, this allowed many employees to feel they could do whatever they wanted and led many to believe they could supervise/manage other employees.
A very Stressful work environment with extremely unprofessional managers.
Administrative Support (Former Employee) – Morgantown, WV – February 15, 2016
Being recognized for your job performance is dependent on whether you are liked, related to someone there or have friends working there. If you do have connections you can be lousy at your job and still be treated good. If you have an opinion or disagree with management and you are not a favorite your days are numbered there.
Paid time off is excellent.
Medical insurance offered has very high deductibles.
Clinical Data Entry and Account Representative (Former Employee) – Overland Park, KS – November 9, 2015
Training needs improvement. Most of the people in class thought training was insufficient. It wasn't until one actually got on the floor and received advise from experienced representatives that things actually clicked. It would have been better to just be trained by the employees themselves.
Management is less than knowledgeable about the job performed. Helping patients is the highlight of the day. Co-workers are the best! I have learned more about insurance reimbursement and what goes on behind the scenes to get a patient's insurance approved for a new drug. On the job training.
Sr. Program Manager (Current Employee) – Lake Mary, FL – July 7, 2015
As representatives of our client, my team and I perform all functions of the Hub in a manner consistent with our client’s commitment to their product and patients. In other words, we do whatever it takes to see that patients receive their medication and have the support needed to stay on medication.Together, we create strong relationships, we develop alignment among all stakeholders and we act as one team, with a joint vision.
Glad to have a job when other industries were in a decline.
Paralegal/Contract Administrator (Former Employee) – Chevy Chase and Bethesda, MD – August 23, 2015
My initial hiring manager was great but unfortunately they left the company and the job satisfaction decreased after that. Company has changed hands many times. I think there is a lack of appreciation.
Patient Care Coordinator (Former Employee) – Morgantown, WV – April 17, 2015
I enjoyed relating to patients in the healthcare setting without having to work face-to-face with patients. Enjoyed the work however management was lacking. There were strong bottom and middle level teams, however, the two or three top level managers were happy to weed out strong intelligent employees who challenged them and cater to employees which showcased mindlessness daily. This happened to many amazing co-workers before I moved left. It was really sad and backwards to witness.
Clinical Site Specialist (Former Employee) – Kansas City, MO – June 5, 2015
The environment is boring and repetitive. The managers instill a "big brother" mentality where you feel like they are waiting for you to do something wrong instead of encouraging you to grow in the industry.
Safety Data Associate (Former Employee) – Blue Bell, PA – April 27, 2015
When busy very busy. Deadlines and compliance, time management, filing and data entry. I learned a whole new skill set in Drug Safety. My team members were the best. Many are not just co-workers but have become friends. Hardest part can be stressful. Most enjoyable working with a team that works together.
Program Specialist/Clinical Coordinator (Current Employee) – Overland Park, KS – January 30, 2015
UBC is a great company and I enjoy the work at home position. My hours vary from 7am to 7pm Monday through Friday and entails me sitting in my home office being available to take calls and make calls to patients. The hardest part of my job is the lack of flexibility. My coworkers and manager are great. I love being able to talk to patients and help them improve their quality of life through education.
Professional, focused and talented people work at UBC
Project Management Responsibilities (Current Employee) – Blue Bell, PA – February 25, 2015
UBC is an energetic and a fast pasted company to work for. The employees are hard working, driven, focused and very talented. UBC is a result driven company that is always striving to be the best in the market.
Nurse Clinician (Former Employee) – Overland Park, KS – October 16, 2014
I began a program that began with registered nurses, only, and expanded throughout the years to include customer service which involved financial aspects. A typical day would involve answering financial questions involving our discount program for a particular medication within a particular script provided to us. The medical aspect involved all medical questions being directed to me, the registered nurse and responding within a strict script provided to me. Also, with another particular drug, I was solely responsible for refill reminders for patients who had signed up for that service. That involved a strict script, as well.
A typical day at work keeps me busy with a high call volume of patients/healthcare providers. I have learned extensive pharmaceutical knowledge. The management is knowledgable and my co-workers are fun to work with. The hardest part of my job is not being able to help a customer who cannot afford the medication and the most enjoyable part of my job is being able to get a patient on therapy and her the smile in their voice.