The management is down right horrible. I honestly do not understand where they find these people. You can not go to them with questions because, A: They wont know the answer or B: Will make you feel like your an idiot for not knowing the answer, complete with eye roll and a bad attitude.
When I was hired on I was told that I would have more time with my family compared to the company I was working for, LIE. Managers refuse to work a Saturday which I've never ever heard of. I was also told that the goals were very easy to hit, not true they are actually higher than big banks!
The computer system is anything but a helpful tool for you to use to do your everyday job. And training, oh it's the worst. You get to sit in front of a computer screen for 8 hours a day for 2 weeks, usually all by yourself then take a test at the end. Nobody is there for you to ask questions to if you need to. If your a hands on learner like myself you will start your job going in completely blind.
Turnover rate is extremely high. I believe this stems from the "cliques" that have formed and if you don't participate in the elementary school drama then you are stabbed in the back and let go. Don't expect to get any feedback unless its negative.
I can say I loved UFCU's views and beliefs, I don't think the CEO or VP's have any idea of what is going on in the branches. If they did I'm confident that they would take care of the issues.
Benefits and pay are good, but not worth the bullying. You are made to be fearful that you will be fired because of any small mistake.
Great benefits and the company as a whole is fantastic
Poor management, no job security, only negative feedback