Wonder work environment with excellent employee engagement
Benefits Specialist (Current Employee) – Saint Joseph, MI – March 3, 2014
I enjoy going to work and being at work. My co-workers have great drive not only for themselves but for our team as a whole. We all back each other up and strive to assist each other to get any project done.
My supervisors have been the most inspiring mentors I have had the opportunity to work with. They enjoy watching us grow and learn each day. I am most thankful for being able to learn from their experiences.
I walk in not knowing what issues I will be faced with daily but know I have the support of my manager and team. I am responsible for handling all benefit related issues and any employee relations problem.
I enjoy leading our employees in the correct direction and offering any opportunity for them to learn.
Great benefits package, employee engagement and wonderful team work
Teller (Former Employee) – Holland, MI – March 9, 2017
• Cashier, daily paperwork, open/close, safe deposits, stock shelves, ordering, interviewing, hiring/firing, reporting variances to corporate home office, scheduling, check vendors in and assess inventory, changing and updating gas prices, assign daily tasks to employees
The upper management is very unprofessional. Their expectations of employees is high, but their training and leadership is poor. They openly humiliate employees. Office managers are micro managed, and are expectted to use these same techniques with their own staff. They believe in manipulating employees to get what they want and seem happy to do it that way.
Good company to work for. Great Benefits. Outstanding Team and leadership from the local market. Couldn't ask for a better team to work with. Recently there has been new leadership (CEO, Senior Leadership) change in the company's direction. Not sure if the direction is good , its still too early to tell. Culture is amazing due to the local leadership. More of a corporate setting the higher you go. Corporate really doesn't appreciate the local growth or at least they don't show it, however the local leadership does and shows it. Ones of those that leads by example, expects a lot, but rewards for the hard work. Enjoyable part of the job is the local people you work with, from members to team members. They are some of the best in the business. Member facing, would run a teller transaction, to open new accounts, work with a loan application from equity lines, car loans, credit cards and personal lines of credit. Business call, from cold calling to community events. Sales goals, Referral goals are expected. They have a growth plan for Tellers and Member Service Advisors ranging from Bronze to Platinum levels. Pay is good, little low for this market area, but still pretty good. Again I say best part of the job is working with great team locally and helping the members with their needs. Very community oriented. Not so much opportunity for growth. The corporate office being in Michigan, you have more job opportunities, due to more office and branches, along with the operation center, little harder to do that with fewer offices in the local market here in NC.
Management is lackluster and members are the worst
Teller (Current Employee) – Fort Smith, AR – July 28, 2016
Here at United Federal you will find the worst members of all time. I have worked 3+ years in retail and have never met members/customers as bad as the ones I encounter here. Along with that, management is nowhere to be found when you really need them. Also, their training consist of pawning you off on another teller.
Training Specialist II (Current Employee) – Saint Joseph, MI – January 31, 2016
The experience gained has been great! I've learned to use so many different systems, gained an understanding of banking regulations, and the basics of finance. The culture and people are the best part of working at United.
I loved my members and people from other departments
Member Service Representative (Former Employee) – Fletcher, NC – December 17, 2015
I loved United and the members I served. I did everything that I could to make their financial goals a reality. I have members that would wait for me every day and that would only call me for help. I truly miss them. My son got sick a year and a half ago and that caused me too much stress. With the new building and marketing company building business causing the work load to more than double and no new hires I worked hard and would not get lunches on regular basis. I was ok with that because I am very goal minded and wanted to keep my name at the top. I met with members and opened accounts that included verifying info and data entry along with approving the account. I did the same with loans. Qualifying loans based on information I requested from members adhering to strict lending guidelines. Paperwork had to be organized and well maintained.
My son is better now and I want part time to be able to help some with my grand child who is 6 months old.
Members, benefits, coworkers
working thru lunches, life at that time was too hard to keep up.
Overall a good organization, environment was not for me.
Employee (Former Employee) – Saint Joseph, MI – November 29, 2014
Overall the United Federal Credit Union seems to be a good organization. The benefits, pay and extras were great. I did not like the work environment and lack of professionalism in the area I worked. Blatant favoritism, inappropriate comments, demeaning and egotistical attitudes, and dishonesty were regularly present. Others may have better luck in a different role or in a different department. Choose wisely.
enjoyed working for uncu. always treated with respect.
teller (Former Employee) – Stevensville, MI – June 26, 2014
teller transactions for members of the credit union. Balancing the ATM, occasionally. I learned tollerance. The hardest part of the position was cross selling other credit union services. The most enjoyable, was getting to know routine members
Bank Teller (Former Employee) – Benton Harbor, MI – April 21, 2014
A normal day consists of laughter and stories, obviously there is work but it doesn't feel like it when you are there. Management stays on top of the situation and generally will help any member within their control. My co-workers were intelligent and got along very well. I'd have to say the hardest part of that job was making sure you balanced at the end of each work day, but that's a far sight in comparison to everything they helped you with. I enjoyed working for the company, earning the pay, soaking up the benefits and actually met my wife there!