The most enjoyable part of the job is interacting with a diverse population. The hardest day on the job is when the flights have been cancelled and must inconvenience passengers by rebooking them on other carriers or at inconvenience times for other flight(s).
working along side a good coworker
standing all day, dealing with unskilled (tech/mgnt) supervisors
10.05 per hour for being a cross agrent that does everything is just a waste of time. and they just want you to be part time to pay the extra hours when you have to stay for a delayed flight netheir the complete benefits.
CSA - Customer Service Associate (Former Employee) – Milwaukee, WI – September 13, 2017
I worked got UGE for 5months , at least in MKE the turnover is very high . The math is simple –when you increase retention, there is less costs for recruiting and training new employees , management should learn how to credit and appreciate good loyal employees. It's costing the company big money.
Flight benefits if you can get on . It's also could be costly if you get stranded .
Unprofessional, people with poor higiene, rude and very abusive coworkers .
Customer Service Agent (Current Employee) – Memphis, TN – July 29, 2017
Its a very fast pace and challenging job. I am currently a Gate agent and boarding flights; and making sure that customers are getting to there destination in a safe and timely matter is what I love about my job.
deal directly with the customers at airport locations. Duties involve answering questions on schedules and fares, on aircraft, handling service irregularities, and process minor claim settlements. Representatives at the smaller stations perform all American functions at the airport. Additional duties include baggage and cargo handling, dispatching of aircraft, air freight sales and service, and other miscellaneous assignments.
Customer Service Representative (Former Employee) – Hobbs, NM – May 26, 2017
With United Ground Express it was something I am very appreciative in getting to experience but very sad in needing to quit because of the station I had to work at. If you like traveling around the world and not being at home, by seeing something new and the diversity of what the world has to offer, then apply and do the TDY team, you get to travel to different parts of the U.S. handing in sending planes off and setting them down. The job didn't feel hard at all, probably because I liked my job and everyday was always new with different things going on.
Employees who couldn't accepting the change of the company and start up of U.G.E.
Station Agent (Former Employee) – Palm Springs, CA – April 17, 2017
with all the passengers and planes it was tough work. the hardest part was that we have a plane on the ground. another coming in, diversion inbound, or a plane is grounded, also mechanical failures and "flow". imagine 2 to 3 of those situations happening at once and not enough employees to accommodate evenly all the work load. need at least 2-3 people servicing a plane. most of the time I ran things with 4-5 people and 4 planes on the ground.
Customer Service/Ramp Agent (Current Employee) – Milwaukee, WI – March 7, 2017
I really enjoy working for UGE. It gives me a chance to balance home life and personal life. Not to mention I can travel the world for almost free! I'm really just looking for supplemental income because this is only part time.
Supervisor, Customer Service (Former Employee) – Binghamton, NY – February 1, 2017
Unless you have airline blood you are not going to be happy working for the airlines. With all airlines, United included, the job's most attractive perk is the free flight benefits which start the day you are hired. In my case as a Supervisor who worked full time I could never get more than two days off to go anywhere. Airline jobs that are part time are ideal for those who wish to travel the world.
coustomer service agent (Current Employee) – Monterey, CA – December 16, 2016
Love working for them but need better paying job and somewhere I can move up since I work with family I cannot move up in company. But I love working with part of united airlines it is a fun job and meet many new and interesting people