Teller Service Specialist (Former Employee) – Austin, TX – December 18, 2017
A typical day at work consists of assisting members, making sure your drawer is balanced, keeping all your work organized, doing mail, and finding various tasks to do when there is down time. In my opinion this was a great company to work for, and the overall job was enjoyable. The pay is great, management is decent, awesome perks, laid back environment for the most part, and the hours were ideal. For me, the hardest parts of the job were trying to meet a sales goal every month, and how overwhelmingly hectic it can be when it's short of staff. The best part of the job was learning the in's and out's of working in a financial institution, and working in a more professional environment.
Teller (Former Employee) – Austin, TX – February 1, 2017
When you apply and first start working with UHCU they sell you this idea of how wonderful the credit union is and how much potential there is to grow. Unfortunately, there is no room to grow within the company. They are starting to push all of the front line staff to push products onto members that many not even be beneficial for them. Upper Management is terrible. They want everything to be run through them but are unable to handle all of the requests. They also could care less about how you really feel. Big issues that should be directed to HR are only directed to Upper Management and just covered up to look like nothing happened. I know plenty of people who have been told by Upper Management not to even approach HR with any situations. With this CU there is no winning, its a lose-lose situation.
Quality Control Auditor (Former Employee) – Austin, TX – August 11, 2013
The management at UHCU encourages the employees to continue their education and learn more about the company in order to advance. The open door policy and general caring nature of the management is apparent to the the employees and it makes for a pleasant work environment.