Pros: convergys was always doing things for the employees as in lunches, pizza day, drawings and a great christmas party.
Cons: at times, the different schedules could make it difficult to have a consistant life stye.
I enjoyed my time at Convergys, especially the people that I worked with. Customer service for the post office can be enjoyable and challenging. I learned to handle irate people in a better manner. It is always fun to soothe someone's anger and help them understand what we can do to help them. Every day was a little different, never knowing what kind – more... of calls you might get. – less