Very good, but pursuing to expand my career. A typical day at the calling center is taking calls from callers who are in need of any social services in the local community. Most enjoyable is to hear the callers, say thank you, you have been a big help.
To assist callers by responding to applicants and recipients of Medicaid Programs and the general public regarding Medicaid Programs. · Responds to questions, records/makes reported changes, and acts appropriately on reported changes in a timely and accurate manner. · Provides interagency and interagency communication relative to telephone contacts to facilitate appropriate action on information reported through the centralized Contact Center process. · Responds to county, community, client and other requests regarding Medicaid Programs. · Participate in activities to maintain individual and Contact Center certification including in-service training and continuing education opportunities. · Stay current in awareness and working knowledge of resources identified through local Medicaid, state Medicaid offices and other sources regarding the availability of community resources.
that was the most geart job i had when you make people problems very easy
Manager (Former Employee) – Canoga Park, CA – March 30, 2016
I work for this company and I feel so good every day about what I'm doing because I was always help people needs and make it easy for them , that is the most beautiful feeling when you make some one life easier and happier
EAP Intake Specialist (Current Employee) – Indianapolis, IN – March 17, 2016
My daily function at EAP/ United Way is to meet and greet potential applicant and gather information need to complete the application part for Energy Assistant Program. Conducts initial and reoccurring certification to participant low income family, Educating new and continuing applicants about the Federal funded block grant and informing families of their income eligibility for the Energy Assistance Program (EAP), Assessing families for the program, Collecting required documentations for EAP determining eligibility Process mail- in and appointment applicants in RIAA and Maxxcloud, Conduct timely and accurate determination of household eligibility for benefits and Maintain accurate files for compliance of Federal regulation and under contact with IHCDA-Indiana Housing Community Development Authority.
meeting people in need of assistant
no health insurance, job last 8 month grant funded and salary
A place to conversate, make friends, and organize brochures.
Seasonal Campaign Worker (Former Employee) – Milwaukee, WI – March 10, 2016
A typical day at work would be counting, sorting, and filing papers. I learned how to take care of my cardiac health, and how to professionally dress. The managers were somewhat easy going; the co-workers were older than I was and therefore set examples of how a person should work and behave in a professional setting. The hardest part of the job was continuing to work for the multiple hours of attendance because of the ritual repetition of routinely looking at paper. Even still, I enjoyed the presence and company of my co-workers who gave me their companionship.
Case Management (Current Employee) – Houston, TX – March 8, 2016
This is the biggest non profit in the U.S. and I am privileged to have began my journey with them. I have learned a lot since being employed with this agency, the staff and management were amazing to work with.
Getting to interact with multiple non profit agencies, and to see that the non profit worl is a world of it's own.
AARP training at United Way Montcalm - Ionia (Current Employee) – Fenwick, MI – February 16, 2016
Answering phone, answering questions from clients. helping with office projects. Learning computer skills, Co worker are very helpful. Hardest part of the job, is hearing the needs of the public in need of help. Best part of the job is being able to lead people to resources that may help them.
Pledge Processing Admin (Former Employee) – Savannah, GA – February 10, 2016
Great place to work for as it is one of the best non-profit organizations in the United States. It was a lot of hard work but very enjoyable. Great place to enhance your career as they tend to promote within based on work performance!
The previous employers provided some kind of service. One provided Social Services to the community so they wouldn't have to travel to downtown for Public services. It was enjoyable and you met a lot people during the year.
Another was providing childcare and differ events while parents worked. That was also a service that was enjoyable taking care of children. The other was also a service of agents selling insurance to clients of all ages for life, health and retirement.
Volunteer (Former Employee) – Howard County, IN – January 14, 2016
The United way is a charitable organizations focuses on identifying and resolving pressing community issues. I enjoyed volunteer my time as a receptionist with this organization. Management and co-workers were determined to make a difference in lives of the people through partnerships with schools, businesses and others for fulfill a need in the community.
Volunteer (Current Employee) – Dickinson, ND – December 10, 2015
It was extremely humbling to be able to help the needed. It shows us the humanity of anything and anyone who can get into the situation. Everyone has their own story and sometimes all they want is an ear to hear what the issue is, and many times you know of or we know how to assist them. There are ways that they didn't even know about. It’s rewarding and humbling.
Intern (Former Employee) – Portland, OR – November 19, 2015
this job showed me how a cooperation is ran and managed. I would help work on some of their projects and i ran the stock room. taught me how to work with others and it also taught me how to work in an office environment.