Pros: free lunches
Cons: not being able to help every call
the work day consisted of anwereing phone calls from people that needed assistance with rent, utilities, food and medical care.
I learned to be able to refer clients to other agencies of assistance.
Management was nice and helpful with any questions I had.
Co-workers were nice. The hardest part of the job was having to tell the caller that there were – more... no funds available. the most enjoybale was when we were able to help a family with food and money for rent. – less