My typical day at my job is I log into my computer, I answer the phones mainly talking to pharmacies all day. They call in needing prior authorizations for medications. I also get phone calls from patients that are on workers comp that are checking status on where their medications are due to they are on mail order. If medications are not approved, we usually refer them to their claims adjuster.
Management is there for you when they are not in meetings.
People are great to work with .
The hardest part of the job is when the patients call in and they are upset and start blaming you for why they haven't got their med's yet.
The most enjoyable part of my job, is my team and when I hit a bonus each quarter.
A Monday through Friday shift, weekends off, Good support, Bonuses
Not really any room to grow with the company.