UnitedHealth Group Employee Reviews

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United Healthcare Environment
Licensed Assistant Product Advisor (Current Employee) –  Indianapolis, INFebruary 17, 2018
Overall United Health was a great company with great benefits. Over the years the healthcare market has changed and things have not been as stable. The environment have been a very stressful place to be in. The management staff have always been great and very open.
Pros
Salary, Management
Cons
Work hours, work life balance
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Great
Supervisor at UnitedHealth Group's (Former Employee) –  Lisle, ILFebruary 17, 2018
great company to work for you just have to put in the work. Have to be able too adapt to working in a fast pace environment. Must have the ability to multitask.
Pros
promotion from within
Cons
30 min lunch
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Uhs
Director of Operations, Medicare & Retirement (Former Employee) –  Milwaukee, WIFebruary 17, 2018
Very little on boarding. Leadership level was not accommodating to outside person coming in. Training processes were lax and management personalities were cold and seldom helpful when wanting to upgrade the department.
Pros
Insurance coverage
Cons
Heavy work load
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Would never return to work there
Team Leader (Former Employee) –  Providence, RIFebruary 17, 2018
Much favoritism. Expectations on the number of claims to follow up are practically unrealistic. Extremely stressful. Managers have their favorites who are given easy accounts to handle while the difficult accounts are given to non-favorites with the same expectations. Meeting an unrealistic quota is extremely stressful. Close colleagues are friendly and helpful.
Pros
Cafeteria with reasonable prices
Cons
Raises given unfairly. Health Benefits are the worse
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UHG Consultant
Business Analyst (Contract) (Former Employee) –  Plymouth, MNFebruary 17, 2018
Worked with many people remotely. My location and my boss was in Florida (he was fantastic). The employees had very good benefits, one of which allowed at least some work to be done at home. Most people were very helpful, it was a good work environment. The hardest part of the job was the subject matter experts were not always available but that is common everywhere.
Pros
Employees allowed to work from home on occasion
Cons
SMEs not always available
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Ethical violation
Facilities Based Utilization Management (Former Employee) –  Houston, TXFebruary 17, 2018
The job advertised to be work at home after 6 months but the manager did not allow this to happen. The environment and culture is very detached, I feel as though you are not appreciated.
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This job will break you
Health Advisor (Former Employee) –  Green Bay, WIFebruary 17, 2018
This job is extremely high stressed. The most stress from any call center job I’ve ever had and I’ve been working at call centers for 16 years. I developed anxiety from this job and many of my co workers did as well or their anxiety was heightened. We had to work mandatory overtime, I was working 60+ hours a week with a newborn at home and only making $13 an hour. The management was too busy messing around with each other to be available to their employees.
Cons
Everything
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Work
CUSTOMER CARE REP (Former Employee) –  Cerritos, CAFebruary 16, 2018
The work load was heavy. Took many incoming calls back to back. The hardest part of the job was talking all day long and having a dry throat by the end of the day.
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Great Company
Case Coordinator (Current Employee) –  Tampa, FLFebruary 16, 2018
United Health Group is an excellent company. They care about their employees. They uphold all policies and procedures as directed by guidelines. Lots of room for growth and improvement.
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UnitedHealth Group Great Place to Work
Senior Developer (Former Employee) –  Phoenix, AZFebruary 16, 2018
UnitedHealth Group is a great place to work because of workplace culture and core values of Innovation, Integrity, Performance, Compassion & Relationships. The most enjoyable part of the job is receiving and writing Bravo (Thank You). It is nice to know that your co-workers appreciate you.
Pros
Bravo, exciting work, working for better healhcare
Cons
accessible parking
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Best nursing team in town!
Infusion RN (Current Employee) –  Atlanta, GAFebruary 16, 2018
I love working for BRIOVA. You could not ask for a more supportive nursing environment. The focus is on patient care and good customer service - the way healthcare should be. Lots of opportunity to grow your skills, learn new medications, pumps and equipment and the schedule is flexible. Everyone is willing to pitch in and help if you need it. This is how nursing is suppose to be!
Pros
Support, pay and opportunity
Cons
Fast pace, lots of travel
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work place
Software Development Engineer in Test (SDET) (Current Employee) –  Broomfield, COFebruary 16, 2018
Excellent place to work . All team members are very co-operative. there in Optum no body bother you as long as you are doing your work responsibly, that why i like the Optum
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Not your business
Desktop Support Analyst (Former Employee) –  Eau Claire, WIFebruary 16, 2018
Why do i need to complete this review if it is not included with my submission? You have no idea what the situation was at my former company and anything said can be misconstrued and used against me .

This is not a reasonable expectation for submitting for a position.
Pros
Na
Cons
Na
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Excellent company to work for
MANAGER (Former Employee) –  RemoteFebruary 15, 2018
High turn over in management - each one with their idea of how the team should operate. This can be especially difficult when the manager is new to the team's responsibility. The company is consistently providing incentives to employees. Several activities with the communities surrounding the different office locations.. Great benefits and although the job is stressful - I loved working for the company.
Pros
Culture of Company, Pay, Benefits, learning experience
Cons
Turn around of Senior management and having to train them
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United Health care
Tier 2 Health Advocate (Current Employee) –  Chico, CAFebruary 15, 2018
Fun, energetic work place to be in however personal accomplishments and goals are not acknowledged by upper management. It is very very hard to grow within the company.
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1% raise! That tells you exactly what you need to know
Customer Service Representative (Current Employee) –  United StatesFebruary 15, 2018
When it comes to comprehending that the average raise per year is 3% and all you look forward to is a lousy 1%.... we'll who loves you? Not UHC. BUT, with their micromanaging system YOU WILL give them every second within an hour of work. Want to take a break to sip coffee? Well you best learn how to move your mouse while doing it or you'll be on a list of being in idle. YES, no matter what your skill level is being in idle for more than 2 min during an 8 hour shift is looked down on. LMBO. Enjoy! You can't make this stuff up! And be ready to resolve complicated issues within 48 hours to maintain the metrics because that will matter more than customer service
Pros
Healthcare
Cons
You'll never get a average American raise. It will take 6 years to earn a dollar more an hour.
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United Healthcare
Insurance Specialist (Former Employee) –  Maryland Heights, MOFebruary 15, 2018
It was a big enough company that you always had other places to go and work more job opportunities good hours.
The supervisors were usually good, employees also good work hours were normal I learned a lot about insurance
Pros
Salary
Cons
Hours
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Safe Space
Sales Rep (Former Employee) –  Englewood, COFebruary 15, 2018
Good time I had working for UHC through Teletech. I’d work there again. Supervisors were friendly and there to help you understand the product better at any given moment.
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Salaries could be stagnant
Director, Clinical Strategy, Analytics and R&D (Current Employee) –  Hartford, CTFebruary 15, 2018
Good company overall
Nice work life balance
Job promotion is rare
Put a lot of efforts in culture, many managers a good leaders but there are few bossy bosses who don't see to understand what culture is about.
Pros
Nice work life balance
Cons
Job promotion is rare
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Lack of human kindness to their employees
Registration Manager (Former Employee) –  CaliforniaFebruary 15, 2018
The organization as a whole is good however within the HR department there is a lack of communication. Within the Northern area of California the management could also improve on fairness and communication.
Pros
Education
Cons
Management
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Overall rating

3.6
Based on 10,305 reviews
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Ratings by category

3.5Work/Life Balance
3.5Compensation/Benefits
3.2Job Security/Advancement
3.2Management
3.4Culture