MEDICAID CLAIMS PROCESSOR (Current Employee) – Louisville, KY – April 27, 2017
A typical day consists of processing, reviewing and reworking Medicaid claims. I learn something new everyday. Management is ever changing but overall I have had a good experience. UnitedHealthcare strives to stand by their culture. The hardest part of the job is not making a mistake that would be costly to the member, provider or the company. The most enjoyable part of the job is knowing I am helping our members.
I have learned how to review healthcare claims, speaking to providers, reviewing claims and sending them back to be review. Being able to assist someone and being able to resolve their issue is one of the most enjoyable parts of the job
The pay, the hours, the people and the environment
Technology Support Center Analyst (Former Employee) – Windsor, CT – April 26, 2017
this place will nitpick every aspect of what you do down to the second making the day having to be perfect or risk not getting hired on and when you do get hired on your pay barely increases from the contact
Clinical Administrative Coordinator (Current Employee) – Plano, TX – April 26, 2017
Backwards systems and backwards hiring process. Last role was a promotion to clinical admin coordinator, I should've stayed in claims. No clear direction, no handbook, no set rules or guidelines, yet are penalized for not adhering to unwritten rules.
Great company to work for - excellent benefits. Good management, opportunities for advancement. NO ADDITIONAL INFORMATION. NO MORE INFORMATION Good company to work for. I enjoyed the position of Assistant/ Agent rep
Housekeeper/Laundry (Former Employee) – Indianapolis, IN – April 25, 2017
At this company you are over worked and under paid,my days were unpredictable,learned how not to do certain things,management was poor,workplace was not good,the hardest part was the cleaning,I enjoyed the residents
UHC is a great company to work with emphasis on customer service. Very good benefits and competitive salaries. Diverse employees in terms of ethnicity. With new push of creating more profits and wall street ratings employees have been pressured to take more caseload because there were less people in the dept. compared to the increase in business.
Very good office facilities.
Some managers are pressured to produce rather than quality of service.
My experience wasn't that bad. Technology wise they were better than most other companies I have worked for. They have remote access setup so if needed I could work from home. For the most part the management team were helpful but not when it came to advancement. Once you work collections it is extremely hard to move up. Plus other surrounding departments seem to always be negative about the work culture so coming to work wasn't always great.
Human Resource Advisor (Former Employee) – Minnetonka, MN – April 25, 2017
United Health Group had a lot of turn over as they tend to say they do not but look to let go of great employees by trying to create discord with employees. This did not happened to me but working in the Human Resource there were many episodes that were being reported due to management. They like to hire then fire.