Training was very thorough. Your first few months on the floor can be rough, but the more experience you gain, the better you get and the more comfortable you feel. It's a structured environment and you know what's expected of you. The pace is usually fast-one call after another. You get the chance to help people. Local management is good and fair.
The technology is surprisingly old and slow, but they say this is going to change soon, so we shall see. It's straight day shift, off on the weekends, paid holidays, generous PTO. Pay is decent for an office job in this area.
Structured environment, paid time off, you learn a lot