Technology Support Center Analyst (Former Employee) – Windsor, CT – April 26, 2017
this place will nitpick every aspect of what you do down to the second making the day having to be perfect or risk not getting hired on and when you do get hired on your pay barely increases from the contact
Housekeeper/Laundry (Former Employee) – Indianapolis, IN – April 25, 2017
At this company you are over worked and under paid,my days were unpredictable,learned how not to do certain things,management was poor,workplace was not good,the hardest part was the cleaning,I enjoyed the residents
UHC is a great company to work with emphasis on customer service. Very good benefits and competitive salaries. Diverse employees in terms of ethnicity. With new push of creating more profits and wall street ratings employees have been pressured to take more caseload because there were less people in the dept. compared to the increase in business.
Very good office facilities.
Some managers are pressured to produce rather than quality of service.
My experience wasn't that bad. Technology wise they were better than most other companies I have worked for. They have remote access setup so if needed I could work from home. For the most part the management team were helpful but not when it came to advancement. Once you work collections it is extremely hard to move up. Plus other surrounding departments seem to always be negative about the work culture so coming to work wasn't always great.
Human Resource Advisor (Former Employee) – Minnetonka, MN – April 25, 2017
United Health Group had a lot of turn over as they tend to say they do not but look to let go of great employees by trying to create discord with employees. This did not happened to me but working in the Human Resource there were many episodes that were being reported due to management. They like to hire then fire.
Assisted members with Medicare Advantage plans with regards to their benefits and drug coverage. Many members were not aware of their coverage in a Medicare Advantage plan. Brokers would not explain the donut hole with regards to their Part D.
stressful nonsupportive, no work life balance, cutthroat
Nurse (Former Employee) – Houston, Texas – April 23, 2017
Micromanaged, stressful, non supportive, no job security, huge turnaround, salaried position so overtime is not paid. Poor orientation. Should have never taken this position. Most enjoyable part of job was payday.
micromanaged, poor orientation, overworked and not paid as salaried position
Customer Service Representative (Former Employee) – Roanoke, VA – April 22, 2017
The actual job is not difficult. The hard part is not being able to actually help members when they need it the most. You have to often deliver bad news to already struggling members and no solutions to help make situations better.
Schedule, insignificant training, unrealistic expectations from management