UnitedHealth Group Employee Reviews

Found 4,367 reviews matching the search
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Great company to work for given they beleive in strong work life balance value.
Senior Project Manager - CDB/Big Data (Former Employee) –  Basking Ridge, NJApril 26, 2017
Typical day of project manager consists of scheduling meetings, conducting meetings, completing reports, escalating issues to appropriate managers.

PMs are also responsible for maintaining budgets, actuals, forecast and monthly burn for each project.
Pros
Relaxed atmosphere, great managers and flexibility to telecommute from home.
Cons
Health Care business in general is under tremondous pressure
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Excellent benefits for the employees.
Medical Claim Analyst (Former Employee) –  Baltimore, MDApril 26, 2017
A typical day is best describe for processing claims and making sure the customer is satisfied with how the claims were processed base on the benefits.
Pros
1 hour lunch and being conscious ot the time.
Cons
take off yn expectedly.
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garbage place to work
Technology Support Center Analyst (Former Employee) –  Windsor, CTApril 26, 2017
this place will nitpick every aspect of what you do down to the second making the day having to be perfect or risk not getting hired on and when you do get hired on your pay barely increases from the contact
Pros
none
Cons
to many to list
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Great benefits (excluding Medical), great pay and you have the option to work from home.
Claims Adjuster (Current Employee) –  Baton Rouge, LAApril 26, 2017
However, the building is a little dead because everyone is so focus on production that no one socializes anymore. Other than that it's a really easy job.
Pros
Work from home, plenty of overtime, work hours can be changed to benefit you, great pay
Cons
Production time, Medical benefits
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Fast-Pace Environment
Quality Assurance Analyst (Former Employee) –  Eden Prairie, MNApril 25, 2017
Very good company to work with. I really enjoyed working with a very diverse team. Learned many things about health Insurance process, rules and regulation.
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Hard work
Housekeeper/Laundry (Former Employee) –  Indianapolis, INApril 25, 2017
At this company you are over worked and under paid,my days were unpredictable,learned how not to do certain things,management was poor,workplace was not good,the hardest part was the cleaning,I enjoyed the residents
Pros
the residents
Cons
the pay
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Productive and customer service company.
Finance Banking Analyst (Former Employee) –  Hartford, CTApril 25, 2017
UHC is a great company to work with emphasis on customer service. Very good benefits and competitive salaries. Diverse employees in terms of ethnicity. With new push of creating more profits and wall street ratings employees have been pressured to take more caseload because there were less people in the dept. compared to the increase in business.
Pros
Very good office facilities.
Cons
Some managers are pressured to produce rather than quality of service.
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Productive fun place to work
Benefit Advocate (Current Employee) –  Maryland Heights, MOApril 25, 2017
Great place to grow, plenty of opportunities for employees. Fast paced environment but can be a little stressful. It provides an environment for all individuals to be accepted and be themselves
Pros
Opportunities
Cons
Lack consistency
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Productive and fun work environment
Bartender/Server (Current Employee) –  Columbus, GAApril 25, 2017
Start the day off with inventory
Mix Drinks upon the Customer request
Management is amazing like having a family
As long as you do your job nothing will be hard
Pros
Free lunch
Cons
short breaks
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Great introduction to healthcare but not as a career
Associate Billing Representative (Former Employee) –  Trumbull, CTApril 25, 2017
My experience wasn't that bad. Technology wise they were better than most other companies I have worked for. They have remote access setup so if needed I could work from home. For the most part the management team were helpful but not when it came to advancement. Once you work collections it is extremely hard to move up. Plus other surrounding departments seem to always be negative about the work culture so coming to work wasn't always great.
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N/a
Customer Service Phone Support (Current Employee) –  Houston, TXApril 25, 2017
Not. A good company to work for. I would reffer people. It just not for me. I feel that i will be a better asset with another company. I sure that God will bless me with a better opportunity.
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Human Resource Advisor (Former Employee) –  Minnetonka, MNApril 25, 2017
United Health Group had a lot of turn over as they tend to say they do not but look to let go of great employees by trying to create discord with employees. This did not happened to me but working in the Human Resource there were many episodes that were being reported due to management. They like to hire then fire.
Pros
pay is good
Cons
no job security
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Interesting facts learned daily
Customer Service Representative (Former Employee) –  Overland Park, KSApril 24, 2017
Day was non stop and very busy, management gave us room to work on our own as long as we did our job, lots of holiday celebrations as a group, and team pot lucks.
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Extended Training
Health Advisor (Current Employee) –  Maryland Heights, MOApril 24, 2017
This position required 16 weeks of training and the starting pay was $12.65 per hour. There was not a guarantee for raises and schedule bidding was pretty rough.
Pros
Cafeteria great!
Cons
Low wages for information trained on
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Medicare Advantage
Senior Medicare Customer Specialist (Former Employee) –  Tampa, FLApril 24, 2017
Assisted members with Medicare Advantage plans with regards to their benefits and drug coverage. Many members were not aware of their coverage in a Medicare Advantage plan. Brokers would not explain the donut hole with regards to their Part D.
Pros
Education to the elderly
Cons
Many elderly do not understand their plans
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Great company
Manager of Medical Clinical Operation (Current Employee) –  Richardson, TXApril 23, 2017
I have worked here almost 10 years and love the company overall. I have been laid off twice which is the only down fall but was given a nice severance payment.
Pros
telecommute positions
Cons
insurance is poor
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stressful nonsupportive, no work life balance, cutthroat
Nurse (Former Employee) –  Houston, TexasApril 23, 2017
Micromanaged, stressful, non supportive, no job security, huge turnaround, salaried position so overtime is not paid. Poor orientation. Should have never taken this position. Most enjoyable part of job was payday.
Pros
a check
Cons
micromanaged, poor orientation, overworked and not paid as salaried position
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Difficult job
Customer Service Representative (Former Employee) –  Roanoke, VAApril 22, 2017
The actual job is not difficult. The hard part is not being able to actually help members when they need it the most. You have to often deliver bad news to already struggling members and no solutions to help make situations better.
Pros
Good benefits
Cons
Schedule, insignificant training, unrealistic expectations from management
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Fun place to work
Business Analyst / Broker Services (Current Employee) –  Roanoke, VAApril 21, 2017
Typical day involves coming in and logging into phone and getting all systems up to be ready to take calls for the day. very good team comradre. Everyone is truly there to help one another.
Pros
Lots of overtime during Open enrollment
Cons
lots of overtime during open enrollment
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Good company, decent pay, beware of management
Provider Services Representative Lead (Former Employee) –  Houston, TXApril 21, 2017
Management is the biggest downfall with this company. Too many chiefs and not enough Indians. Relocated farther out and now hire constantly bc they cant keep employees.
Pros
Reputable company, nice office
Cons
Pay could be better, management
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Overall rating

3.7
Based on 5,029 reviews
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Ratings by category

Work/Life Balance
3.6
Compensation/Benefits
3.6
Job Security/Advancement
3.3
Management
3.3
Culture
3.6