Community and State Claims Processor (Current Employee) – Phoenix, AZ – June 3, 2014
If your looking for quick advancement United Healthcare is the place. Working in claims processing can be tedious and boring so advancement in the department is popular. Although there are many advantages of Uited Healthcare they pride themselves on work life balance. And in my opinion it is not true. At one point for about 10 weeks there was a required 12 hours of required over time. Since I have been employed there I have been required to work no less than 8 mandatory hours of overtime a week.
Executive Recruiter (Current Employee) – Telecommute – July 28, 2016
Highly integrated company with a ton of processes. If you like knowing what your day is going to be every single day, this is the place for you. Great co-workers, team - oriented, and a huge corporate infrastructure.
Infrastructure, team - oriented, culture of helping people, high value on telecommuting
Customer Service Representative (Former Employee) – Nashua, NH – July 27, 2016
i love working for Lincoln...I have learned so much about life insurance and the industry of insurance. I learned to give people more than what they expect, and learned how to deal with irate callers. The best part is the great calls and the employees. The hardest part is the escalations on situations that could have been prevented.
Benefit Advocate (Former Employee) – Chico, CA – July 25, 2016
United Healthcare is only worried about management. The members are not first priority, they are only numbers. The company pays well but you are expected to do so much overtime there is there no time for family or personal life. They fired me because my father died un-expectantly and they told me after being gone for two days I was MIA and if I did not come back I would risk my job. The turn around on employees is terrible and the training sucks so the new employees are never really able to help a member correctly. The mandatory overtime wont even allow you to go to your scheduled Dr appointments that have been scheduled months in advance. I do not recommend working here to anyone unless they make a huge change in business practice.
Customer service advocate. (Former Employee) – Kingston, NY – July 25, 2016
Pay and benefits were decent. The expectations from management were very unrealistic and difficult to achieve. They are not afraid to fire you if you don't meet goals. Difficult to get time off approved. Mandatory overtime since they were so short staffed because they can't keep up with employee turnover.
Pay was decent.
Poor work/life balance. Difficult to achieve expectations.
The company looks good from outside but when you join its not what you thought,they hire alot of temps using recruiting agencies and so fire at will without consideration for peoples lifes,I saw alot of people get fired within a short span of time ,managers rule by intimidation if you disagree with them you get to go,no one is spared the trainers are not very good they train you as if you already know the job,metrics are hard to understand all you are to them a number nothing more as long as your numbers are not good no one cares ,no work life balance,most are afraid everyday cause anytime you can be fired,alot of favoritism goes on there in a nutshell not the best experience
Claims Processor (Current Employee) – Davenport, IA – July 23, 2016
United Healthcare gives its employees a very flexible work schedule which is perfect for the average busy person. You have multiple advancement opportunities and leaders who push you towards your wanted goals.
The company could do a better job of ensuring their employees pay is commensurate with the market rate. Employees benefits could be a lot better. What I love most about my job is that I have a lot of flexibility and can work from home as I see fit. The organization as a whole really promotes working remote.
Working Remote, Good Corporate Ethics, Stock Options, 401k
Sr. IT Project Manager (Current Employee) – Remote – July 22, 2016
UHG is a great place to work with remote working and flexibility. There are lot of potential opportunities in various technologies, management and business operations. The culture is very diversified, which is another great aspect of UHG.
Associate Director of Business Analysis (Former Employee) – Columbia, MD – July 21, 2016
UHC was an excellent company to work for. I was able to grow my career while working with awesome teams. While working for UHC, I had the opportunity to travel to different offices and work with various teams face to face. Senior management offered guidance when necessary which was always appreciated.