Shift changes every 3 months and were a bidding war
Customer Care Advocate (Former Employee) – Colorado Springs, CO – January 20, 2018
Poor management, mandatory overtime with no advance notice; shift change every 3 months went based on seniority versus performance. No opportunity for advancement and managers tell you that there is an open door policy, but good luck trying to talk to one.
Manager, Client Manager, UHC Relation (Current Employee) – Irvine, CA – January 20, 2018
Great company to work at Management is fair and consistent Culture driven company Typical day is busy with projects and conference calls I’ve learned much about operations, systems and claims Hardest part of the job is the technical side Most enjoyable part is learning daily