Sr Business Analyst/Sr System Analyst (Current Employee) – Columbia, MD – March 4, 2014
A typical day consists of status meetings, and working on various stages of my projects to include but not limited to estimates, documentation, requirements, design, development, testing, implementation in various environments, troubleshooting, and support. Interaction with business and upper management.
The most enjoyable part of the job is everyone working successfully together as a team in order to produce a quality product. And the ability to share knowledge and experience.
Excellent company with many employment opportunities and ability to work from home.
Smarts Processor (Current Employee) – Kingston, NY – January 20, 2017
United Health Group provides employees with a computer and internet to be able to work from home. Work schedules are flexible. There are many employment opportunities. There are many teams. As part of a smaller team you get individual attention from your supervisor. There are many activities, around holidays and other employee appreciation events to keep the workplace fun and inclusive. The hardest part of working at UHG as telecommuter is any problems you have with your computer, you are responsible for solving. I enjoy the daily interactions with my team, to report work direction, goals and share ideas.
CUSTOMER CARE PROFESSIONAL (Former Employee) – Albuquerque, NM – January 19, 2017
• Taking in bound calls from various members and providers. Accessing many databases/Intranets to answer questions accurately and in a timely manner regarding insurance polices claims and procedures. While carrying exceptional stats such as, call times and quality scores.
Provider Care Maintenance Associate (Current Employee) – Oklahoma City, OK – January 19, 2017
clock in , work on the computer if there is some work to be done, clock in and out for lunch go back to work then clock out. The hardest part about the job is learning all the different codes for insurance. It's a very long training class but they teach you a lot.
productivity and employee/employer interaction is kept open
Advanced Practice Nurse (Former Employee) – Baltimore, MD – January 19, 2017
traveling from one member's home to the next takes a toll but quite rewarding at the end of the day.The job helped me to organized my time so that everything including charting and referrals can be shared with the member's PCP.
work environment and group associates are friendly and easy to work with
Licensed Health Insurance Agent (Current Employee) – Dallas, TX – January 18, 2017
Great hours, management needs to be better. Don't like to be tied down to the chair and micromanaged. The management needs more experience and knowledge on how to talk to employees. Class was put in the position and not had enough training. Coaches were not as supportive as they should have been
Administrative Clinical Coordinator (Current Employee) – Phoenix, AZ – January 17, 2017
This is a very nice place to work. The management is extremely helpful and the co-workers assist each other as much as they can. The hardest part of the job was learning the system. The most enjoyable part of the job the cubicles are set up with a lot of space to work.
Customer Service Representative (Former Employee) – Greensboro, NC – January 16, 2017
Training is horrible. They make you teach yourself and then throw you to the wolves. Almost all the customers are calling in upset and it's usually because a customer service agent they spoke to before didn't do what they said they were going to.
Medical Billing and Office Administration (Former Employee) – Fowler, CA – January 16, 2017
Team work, Building a relationship with customers, patients and co workers. I believe in dedicating your skills to have a good successful day. Helping others its a reward and a nice feeling when they thank you for just doing your work.
Systems/Data Analyst (Former Employee) – Pittsburgh, PA – January 16, 2017
It helps to have years of UHC experience in order to understand specifics. I suppose that is with any company though. In the IT field we were data is data and it does not matter if you understand the details, just how to extract data
Very disorganized company. Training is insufficient. Management is bogged down in production numbers. They talk a good game but the follow through is not there. You have to be willing to work in frustrating conditions, with many gray areas as far as decision making.
Too much emphasis on making production numbers and sacrificing quality