Configuration and Testing Analyst (Former Employee) – Richardson, TX – August 4, 2014
• A seasoned and successful Configuration Testing professional with more than 12 years of hands- on experience in Testing, Customer Service and Claims. Subject matter expert ;Pricing methodologies, enrollment processing, claims adjustment, provider contract management, provider data management, coordination of benefits, quality assurance, collections and call center experience • In-depth knowledge of Medicare, Medicaid, Commercial, Workman Compensation, ASO, Medicare Secondary Payer, MediGap, MediCal, and Tricare lines of business • Computer proficient and very detailed knowledge Rims, Trizetto Facets, Facets 3.11,QNXT Diamond 9.580 and the upgrade perdigm, TeamTrack, SERENA, Citrix, Power MHS, Amisys, WGS-STARZ, Call care browse, CAS, DRG Pricer,, Blue Chip Processing, Blue Card Host, Blue Card Home, PIE, EPPS rewrite, Blue source, • An analytical, self-motivated and goal- oriented professional with strong organizational abilities, who requires little or no direct supervision. • A flexible, proactive, detail- oriented professional with strong leadership capabilities and excellent interpersonal communication skills.
Business Systems Analyst (Current Employee) – Basking Ridge, NJ – May 4, 2016
A great place to work if you're looking to gain a lot of experience. However, compensation is not that competitive. The workload fluctuates; you can go from having no work to being completely flooded & not sure if you'll ever come up for air.
Administrative Assistant (Former Employee) – Edmond, OK – May 2, 2016
Great place to work. Family feel. The challenges through the day were exciting to overcome. I like to move around at work and this job allowed that all the while being productive. Customer service was a must and that's an area that I excel in. It didn't matter if it were over the phone or in person.
Claims Representative (Former Employee) – Eau Claire, WI – May 1, 2016
Thank You UnitedHealth Group for firing me due to my medical absences and misdirecting me for help because if you didn't, I wouldn't of found a place with Whelan Security and lets not forget my new opportunity at Apple Inc. So thank you #UHG for forcing me to get out and find my TRUE calling; if I was still working for you, I don't think my life would of reached the happiness it's at right now. ---------------- Thank you for lowballing my hourly pay... meanwhile temp agencies were paying their workers 12.00 and more an hour, I was making 11.06. Wonderful.
Health Agent (Former Employee) – Sherwood, AR – April 30, 2016
There is room for advancement in the company but they make it clear that attendance is very important. Those that never miss a day will move up very quickly. The mangers are very helpful and will do what it takes to make sure that you succeed in the work place but its really up to the employee how far they will go in the company. The hardest part of the job was learning how to navigate the system, then remembering all the pass words, but once you get that information down; the work place get a little easier.
Towards the end of the year you can work all the overtime you want
IT Project Manager (Current Employee) – Huntersville, NC – April 29, 2016
United Health Group is a good company to work for. They offer many telecommute positions making it easy to balance work/life priorities. The technology is good. They are well organized and promote a great united culture. Their values: Integrity, Compassion, Relationships, Innovation and Performance are promoted by the senior team members and reflected by the employees.
my job is answering phones all day to help Hospitals and Doctors offices on information on Health insurance, I learned a lot about how health insurance and how it works. We were in a new market and our information was changing often and it was very frustrating to have information change while being in a position of teaching the Doctors and Hospital staff out to process health insurance claims, The hardest part of the job is having no time to take a breath between calls at times. I have some nice co-workers . The best part of the job is the feeling I get when I am able to help someone and they are grateful.
Management does not have a grasp on how to provide new information in streamline fashions, so there are not 15 locations to find answers
Appeals & Grievances Supervisor/ Customer Service (Current Employee) – Columbia, SC – April 27, 2016
I really enjoying turning a sad moment to a joyous moment for all of our customers, just being able to interact and engage with people I don't and connecting them on every level getting to personally know the customer is such a thrill for me. I just enjoy people and working under diverse pressure is what I love and I'm able to do that with United Healthcare
Our volume of work varies each day by the amount of change and renewal requests the company receives from our customers. The work is then distributed into our individual work ques for the day. The complexity or simplicity of the work is only known once we open the company's information in the Unitedhealth Care system. There are constant systems updates and, constant regulation changes we must be kept aware of to maintain our customers and Unitedhealth Care in compliance.