Screening - Authorizations - Customer Service (Current Employee), Brentwood, TN – March 5, 2014
Pros: hour-long lunches, ability to discuss any issue with management
Cons: no sick days
UnitedHealthcare offers a stable work environment that is open to change and moving forward. In my 2+ years I have gained knowledge of multiple jobs within my company and have advanced alongside my coworkers. I have learned how to multi-task, what I can and cannot do as well or better than others, and have grown in my professional life, as well as my – more... personal. My coworkers are a supportive group of people who come from many diverse backgrounds, all of which bring a fresh perspective to meetings. The most challenging part of my job is learning what works for each and every caller, and how I can better assist them, but it is also something that I look forward to. There are many things which are enjoyable in my job, such as making friends with coworkers, learning new jobs, and bettering myself for my future. I love having a wide range of knowledge that better benefits my team. – less
IS Manager - UHT-IT (Former Employee), Golden Valley, MN – March 4, 2014
Pros: great running team, new buildings have great work facilities, the well is available for flu shots, and bio screens which is very convenient
Wonderful Place to work: As a manger you are allowed to mentor your resources to be all they can be and provide any online training available that they find will assist in their career growth.
The place is full of hungry learners and has a movement going on that is bringing the Culture to the work environment that states, we all have meaning, we are – more... all worth listening to, and everyone is accountable to the wonderful device called the mood elevator.
I have worked there for over 8 years and loved every minute of the friends I met and appreciated everyone's dedication to making UHG successful and fun to be there. – less
Assisting pregnant women through referrals (Former Employee), Indianapolis, IN – March 4, 2014
Inbound call center that processed and returned recall items from \ medications to hockey sticks . Receiving as many as 150-200 calls and making as many as 70 outbound followup calls a day. While working for the company I advanced to escalating call for irate customers as well as quality check calls
Sr Business Analyst/Sr System Analyst (Current Employee), Columbia, MD – March 4, 2014
Pros: everyone works very good together as a team
A typical day consists of status meetings, and working on various stages of my projects to include but not limited to estimates, documentation, requirements, design, development, testing, implementation in various environments, troubleshooting, and support. Interaction with business and upper management.
The most enjoyable part of the job is everyone – more... working successfully together as a team in order to produce a quality product. And the ability to share knowledge and experience. – less
Business Analyst (Current Employee), Baltimore, MD – March 3, 2014
United Heathcare is the most successful Healthcare company in the world. 2013 fourth quarter earnings topped over 200 billion. Company is very stable and has much to offer anyone seeking a career here.
Business Process Quality Management-Supervisor (Current Employee), Greensboro, NC – February 27, 2014
• Responsible for providing expertise or general support to teams in reviewing, researching, investigating, negotiating and resolving all types of appeals and grievances • Communicates with appropriate parties regarding appeals and grievance issues, implications and decisions • Analyzes and identifies trends for all appeals and grievances • Implement – more... new processes and trained new information • Research and resolve written Department of Insurance complaints and complex or multi-issue provider complaints submitted by consumers and physicians/providers. • Coach employees and provides feedback to eliminate customer/company issues – less
Clinical Appeal Reviewer (Former Employee), Atlanta, GA – February 25, 2014
Pros: i was able to help many people understand their benefits.
Cons: not having enough staff to handle the volume of work.
I learned how to work in a fast paced production driven environment. Also I gained extensive knowledge of state and federal compliance rules and guidelines. The hardest part of the job was not getting emotionally involved with the member's situations. This position required that I deal with people who were at difficult times in their lives(substance – more... abuse, mental illness and children with disabilities) which required compassion and patience. – less