The pay is great but NOT WORTH IT!
Provider Relations Advocate (Former Employee) – McAllen, TX – August 14, 2017
Great Pay. Was very excited to come into UHC assuming there would be opportunities for advancement, job security and a place to really grow. That is until you realize your leadership=managers/directors will offer zero to little support, inadequate training and any reason to get after you or blame you for mistakes - God forbid you threaten their advancement. ABSOLUTELY NO SUPPORT! Workload is ridiculous - expect to answer over 20 emails a day, research claims issues without training in the different systems you are expected to know, return 10-20 phone calls per day, Meet a provider visit monthly quota, trainings, and push a different outreach every 6 months. MORE WORK THAN 1 PERSON CAN DO!! This is the most disorganized company I have ever worked for! Please PLEASE conduct a culture training for the managers you employ!
UHC is losing some GREAT people!
Management and disorganization