Provider Phone Rep (Current Employee), Maryland Heights, MO – August 15, 2014
Pros: career opportunities
Cons: the short breaks and the fact that they arent willing to work with you as far as a schedule goes
a typical day at united health group is alway filled with surprise. Since i have been employed at uhf i have learned tp be very patient. When dealing ith the providers that call in to our company , you will have good days and some bad. the managemnt as well as co workers are very supportive. the hardest part of the job is ll of the policy the you have – more... to be aware of to ensure that you protect the consumers privacy. – less
Sam Edit Adjuster (Former Employee), Telecommuter ny – August 15, 2014
Pros: pto time was good
Cons: felt like just a number that you could be easily replaceds
Hard to feel like a important part of the company. Hours were flexible... It was required to work minumum 10 hours a week overtime for 6 years then it was all pulled away. Company's answer was you shouldn't depend on overtime...
Senior Customer Service Representative (Current Employee), Shavano Park, TX – August 13, 2014
Pros: good work hours and pay
Cons: medical benefits not so great. high oop after deductible is met.
I am grateful to have a job. The customer service position is a wonderful opportunity to assist Medicare Beneficiaries with the education and knowledge needed for them to understand how their benefits work. I enjoy helping those less fortunate in knowledge understand how Medicare works and what is required of them.
Health Advisor, Coach, Supervisor, RRE (Former Employee), Chico, CA – August 12, 2014
I worked with UHC for over 7 years and held various job titles. The job is very mentally demanding and the company does its best to try to relieve that with employee engagement activities, however this can be improved upon. The training is extensive and is constantly being improved upon. The relationships made there are lifelong. They offer very competitive – more... pay with full benefits and flexible hours. If you can handle the emotional and mental toll this job can sometimes have, it is a great place to work. – less
Telecommuncator Register Nurse (Current Employee), Buffalo, NY – August 12, 2014
Pros: very supportive management, excellent starting pay
Cons: expensive medical benefits, inability to get requested pto approved
This is a very different type of nursing. There is no hands on nursing and although you triage or educate members, all calls are recorded and reviewed so that business goals and metrics are achieved. The co-workers and supervisors are friendly, helpful and professional. The starting salary is excellent and medical benefits are just so so. Working from – more... home also has its pros and cons. – less
Longitudinal Case Manager (Former Employee), Westchester OH – August 10, 2014
Pros: good benefits
Cons: not a work from home position
Typical day at work was answering cold calls and calls from patients. I learned about private insurance. Management was supportive. Co-workers were friendly. The hardest part of the job was not being able to visit the patients/.