LPN-Clinical Help desk Coordinator
LPN Clinical help desk coordinator (Former Employee) – Elkridge, MD – March 22, 2017
This is pretty much a telephonic job. You take calls, answer customer questions, direct calls to case manager, social worker or dietian. Also, you take calls from nurse practioners and type a report of the patient health. For the most part....I didn't like the job of being yelled at by customers or being disrespected by anybody. And the worst part is that you cannot hang up on any rude or disrespectful customer, so you have to take it all in. The company is great, but the position sucks. You practically have to be glued to your desk all day.
Great company and benefits
Being yelled at by customers and being disrespected