Testing, Teaching, and Intake/Phone skills.
Pros: great people, changeling in a good way. helped people.
Cons: laid off, and my job is off shore now.
I first worked at UBH (United Healthcare) doing Intake work. Taking calls from people accessing their mental health benefits. I started teaching new staff how to use the in-house software. I also became a QA analyst and tested new software, and helped role out the programs. I developed a database for internal use and follow up of clients.