Resolution Specialist/ Customer Care (Current Employee) – Earth City, MO – February 7, 2017
I love the core values of the company and the scheduling you can work amazing hours and you can also work from home. You can truly grow within the company and really fast if you are determined. Management is very laid back and as it is at any job it is what you make it and the goal is to be professional do your job and go home.
Very busy place fast pace environment, great work culture and environment. Interfaced with a number of employees around the world. United Healthcare Group is a very big company with a lot of resources to become successful.
United Healthcare provided me a wonderful working and learning opportunity. I learned the importance of providing high levels of customer service and the importance of accuracy/accountability as it relates to information being provided to the customer and/or provider. United provided so many tools(Ulearns) to assist in the ability to effectively perform my job duties. The workplace culture was very diverse and there was no tolerance for discrimination on any level. They allowed a fantastic balance between work and life! I would say the hardest part of my job was the constant transitioning of the company . The company would restructure at times and it was during these times that were most difficult. It required you to take on more platforms but didn't always provide adequate time for training of those platforms. The most enjoyable part of my job was having the opportunity to help people live healthier lives !
the pay is okay the job is terrible. The office is dead, people think they are better than you are when you begin working. The manager have selective few and have their favorites. It was not enjoyable at all working here