Broker Manager/Independent Agent (Current Employee), Corpus Christi – July 27, 2015
The great part of the job is working with so many great people. Being broker manager gives me a chance to lead by example and train my agents to do what I do. The UHC Broker Sales Managers are quite helpful in what they do for our teams. They are always willing to lend a hand. The downside is the compensation with UHC. They have a constant stream of chargebacks and overpayments. It not a good way to run a business.
UnitedHealth Group is a good company to work for. I have enjoyed the chance to meet a few interesting people while employed here. There are limited chances for career advancement in my specific area of the company, so I am seeking a chance to grow within or at another company.
Clinical Administrative Coordinator (Former Employee), Phoenix – July 23, 2015
Pros: You get to take care of amazing patients
Cons: everything about this company!
Once United Healthcare cam in and took over Hospice Inspiris the company went to the dumps. They don't care about their employees or their patients, they just want the census and the numbers. they do not have a good reputation in the community at all. If you go to work as a field hospice nurse, be prepaired to give up all hours of your life! They suck the energy out of you. Management is horrible!
Great place to work. uhc hires amazing and well respected people
advocate4me rep (Current Employee), Greensboro, NC – July 23, 2015
I love what i do at uhc. uhc is numbers driven but we have supervisor who allows that balance of work and life. We are growing at a rapid pace and we have great opportunities to move up in the company.
At first it sounds great cause its a day shift, no weekends position. Then more and more gets dumped on you. The other employees are not the problem. The philosophy that's been changed get over the course of the last year is the problem. This was once considered the cream of the crop of call centers for this area. Trust, it is now the dumpster. Take your talent elsewhere where you'll be appreciated. And to a company that will actually allow you to use your vacation time.
Healthcare Coordinator (Current Employee), Atlanta, GA – July 20, 2015
Pros: Great Pay
Cons: Short lunches
It pays very well, but the hours given were not so hot but not too bad.. more so mid shift. I love that we have weekends off. The calls are not that busy but we do have busy days at times. Management knows nothing about the calls, but our supervisor knows alot. Management is very nice and all about their business. The hardest part is daily changes on how to handle the calls, or what job is to be called – more... out on. The most enjoyable part is you are NOT micro managed, even though they can see your every move on the computers, but as long as you follow the schedule as closely as possible you will be fine. My coworkers are the best, everyone gets along very well. So its a good company to work for, but I hate the insurance plans we have..those are not so good. You would think since we work for them we would have better options. – less
The division was recently acquired by UHG, and since have experienced a multitude of changes. Poor communication between business units no accountable, lack needed technology and unrealistic expectations from upper management
Customer Service (Current Employee), Greensboro, NC – July 19, 2015
Pros: Professional coworkers, great technology
Cons: Health benefits not the best
Enjoy the job well enough, work from home opportunities. It's sad that a healthcare organization offers health insurance with VERY high deductibles to meet. I have to pay the first $1,850 out of pocket each year before it will pay for anything! Rx drug, office visits, anything.
SR TRAINER (Former Employee), Birmingham, Al and Minnetonka, MN – July 19, 2015
UHG allowed me to learn as many products as I wanted to learn. I traveled extensively while in this role and enjoyed my 9 years at the company. I worked hard and received several promotions and I left only for one reason. I wanted to challenge myself to another company and product line.
I would highly suggest this company to anyone who wishes a careet at UHC.