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UnitedHealth Group
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1,981 reviews

UnitedHealth Group Employee Reviews

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  • Job Work/Life Balance
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Extremley Busy yet fun.
Senior Clinical Admin Coordinator (Current Employee), Richardson, TXApril 14, 2015
Pros: Good co-workers
Cons: benefits, lack of leadership, no growth.
Busy but productive environment with great team members.
Hardest part of my job is not having a strong management that can help with major issues.
Most of my co-workers are very easy to get along with and work with while others aren't as understanding easy to work with but at the end of each day we pull together to make sure the work is completed.
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High call volume
Customer Service (Former Employee), Tonawanda, NYApril 14, 2015
High paced, busy office, most of the day was spent on telephones with high call volumes. Mandatory overtime during open enrollment.
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Good place to work and strive for advancement
Customer Service Advocate (Current Employee), Roanoke, VAApril 9, 2015
This position is fast-paced, co-workers vary in experience and age, hardest part of the job is learning and retaining all the information provided, most enjoyable part of the job is helping the members
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ejoyable job
Responsibilities/Insurance Benefit Representative (Former Employee), orlando flApril 9, 2015
enjoyed the job and the members who called in were more fun than anything. i would work here again due to having a good expierience
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Productive & fast paced environment to work.
Implementation Manager (Current Employee), Hauppauge, NYApril 8, 2015
Pros: Flex time, work from home if needed.
Cons: Mandatory overtime.
I respect and like my co-workers and business manager tremendously. We work as a very strong and organized team. The most enjoyable part of my job is hearing that my customers are having a positive experience & that I helped their new business implementation or renewal be a seamless transition for their employee population.
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Definitely a stressful environment
Health Care Advisor (Former Employee), Buffalo, NYApril 7, 2015
Pros: vacation time
Cons: management, favortism, lack of respect from peers/co-workers
Worked in the call center which is automatically a stressful and demanding job, but add to the fact you have poor management and it makes it worse. Newer reps taking back to back calls with only seconds between each while others sat and had personal conversations, constantly up wandering around, doing "projects" when there were calls in queue. Call Centers are meant for everyone to be all hands on deck which management preached during open enrollment; however it was not adhered to if you were a "favorite". Training was good, but there was no leeway for one to actually learn the job when released to the floor. 1 single mistake put you back 10 steps, written up or fired. Not a good company if you want to keep your morale up. Definitely a morale crusher.
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Life at UHC
Customer Advocate (Former Employee), Duluth, MNApril 6, 2015
UHC is a good place to work, My management team is very understanding and fosters trust and builds confidence.My coworkers are supportive and work very well together.
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Job Work Life Balance
Project Manager (Current Employee), MinnesottaApril 5, 2015
Pros: Part of Fortune 500 companyies
Cons: Work life balance
Associated with United Health Group (Optum Technologies) since April 2007 in India have been shift to US on H1B Visa.

UHG is a nice place to work. However with the current set of directions and projects alignments, work life balance is becoming a major challenge at cause of attrition across the projects.
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Unorganized
Claims Representative (Former Employee), Atlanta, GAApril 4, 2015
I really don't have much to say about this company, I worked here for about 6 months and shortly after accepting a position with a different employer I found out that the contract with United Health group has ended. I am not surprised since this companies staff and management was very unorganized, and at times unprofessional.
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Per Diem Commission Job Positon
Community Outreach Social Worker (Current Employee), Inglewood, CAApril 4, 2015
Good company with opportunity for growth for health care professionals looking for entry level position work in Life Health Insurance.
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Easy job if you just want a paycheck
Assisting members (Former Employee), Denver, COApril 2, 2015
Answering calls for member with Medicaid plans. a lot of patience required for this job but it is do able. management isn't very involved or professional at all most of the time you are left on your own. The hardest part of the job Is not having much leadership. most enjoyable would be the pay period was every week but they took out a lot of taxes.
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Great Place to work for!
Customer Service Supervisor (Former Employee), Cypress, CAApril 1, 2015
Pros: Great overall leadership
Cons: Lack of Support
Overall my experience at UnitedHealth Care was one of great working relationships, innovation in the healthcare industry and doing everything possible to provide their members with the best customer service experience possible. With only one unpleasant experience, that still was not enough to change my opinion of the company as a whole where the Senior Management was amazing, compassionate and extremely understanding. I feel as if though I became a better employee and asset because of my time at UnitedHealth.
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Fun workplace
Temp. Claims Representative (Former Employee), Cypress, CAMarch 31, 2015
Company is a easy going and co workers are supportive. If you forget your lunch, their is a cafeteria with great food on site. They also have a gym that is available to use 24hours a day.
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Very big on production
Claims Processor (Former Employee), Greensboro, NCMarch 31, 2015
Good place to work, but production should be lower to allow more time to spent on quality. Over all this is a good company.
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Solid place to start...
Senior Project Manager (Current Employee), Kansas City, MOMarch 31, 2015
UHG, overall, is a good company. Most segments have the right idea about employee culture, treat you well, and attempt to find the right work/life balance. The cons...you can advance, but will hit a ceiling depending on position; compensation tends to be on the entry-level/low side, and benefits seem like they could be better.
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not a good place to work
SRT (Current Employee), Sugar Land, TXMarch 31, 2015
Pros: benefits
Cons: can not move up if you do not kiss butt
if you do not like brown nosing or telling on people, this job is not for you. if you dont like doing other people work this job is not for you either.
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WORKING FOR UHC
Customer Service Rep (Current Employee), port saint lucie flMarch 30, 2015
IT IS A VERY NICE PLACE TO WORK HELPING OTHERS ESPECIALLY THE ELDERS. HANDLING THE CALLS AT A TIMELY MANNER AND MAKE SURE THEIR QUESTIONS ARE ANSWERED. GO ABOVE AND BEYOND TO PLEASE THE MEMBERS.
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Customer-first culture
Business Analyst (Current Employee), Maryland Heights, MOMarch 29, 2015
Pros: Makes certain employees are equipped with the resources necessary to adequately perform their duties
Cons: Needs more competitive pay
Company spares no expense in fostering positive experiences for members.

Learning organization. Constantly striving for improvement and employee advancement.
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Good at frist
Global Insurance Senior Claims Analyst (Current Employee), Tampa, FLMarch 28, 2015
This company started off showing all the positive that it could be, however numerous mistakes are made by the mgrs which have a negative effect on others.

Voicing your opinion is hard when you are told they are busy working issues.
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work environment
Claims Examiner (Current Employee), horsham paMarch 28, 2015
Great work environment, offers flexibility with your work schedule, free access to gym, cafe, but the health insurance benefits are horrible and the pay is not that great for the job of a claims examiner. They also do not offer a cost of living raise....your raise is completely based off your performance.

About UnitedHealth Group

When you work to better people’s lives, one of those lives will always be yours. We have modest goals: Improve the lives – Read more

UnitedHealth Group Salaries

Customer Service Representative
$30,000 per year
$13.93 per hour
Advisor
$30,000 per year
Senior Customer Service Representative
$32,000 per year
Account Resolution Specialist
$33,000 per year

UnitedHealth Group Photos

OptumRx volunteers serve hot meals to 150+ guests at Mary’s Kitchen for the homeless.
UnitedHealthcare employees volunteer at St. Louis Food Bank providing 7,288 meals.
Myself at Office entrance main