Pros: vacation time
Cons: management, favortism, lack of respect from peers/co-workers
Worked in the call center which is automatically a stressful and demanding job, but add to the fact you have poor management and it makes it worse. Newer reps taking back to back calls with only seconds between each while others sat and had personal conversations, constantly up wandering around, doing "projects" when there were calls in queue. Call Centers are meant for everyone to be all hands on deck which management preached during open enrollment; however it was not adhered to if you were a "favorite". Training was good, but there was no leeway for one to actually learn the job when released to the floor. 1 single mistake put you back 10 steps, written up or fired. Not a good company if you want to keep your morale up. Definitely a morale crusher.