Pros: good co-workers, work location close to home, decent benefits.
Cons: call center environment, fast-paced with unrealistic expectations, management played favoritism
Since this location was close to work, a typical work day would involve biking to work to get some exercise and when i would arrive at the work location, i would place my items on my work station, socialize with co-workers and read work e-mails to ensure that i am current on the policies/procedures/possible changes of the company.
From my time there, – more... I learned many things about dental and vision insurance that the company offered due to the training received.
The hardest part of this job was the fact that it was a call center environment, so it was constantly busy, the company sets expectations so high that it was hard to reach (i.e. talk times, break limitations, lunch time restrictions, etc.), and the management would always change rules and favoritism was apparent.
What got me through the job was the camaraderie amongst the employees and the teams having meetings to discuss what we can do to make the work environment better for us to keep moving forward. – less