Cons: unable to repair things due to corporate not paying bills.
My day at work was very busy. My Administator was awesome. My co-workers were very good to work with. The hardest part of my job was not having the money to repair anything when needed. The most enjoyably part of my job were my residents.
MEMBER SERVICE REPRESENTATIVE (Former Employee), Jackson, MS – December 5, 2013
Pros: early work hours, gym in the building, non-messy co-workers
Cons: unorganized as far as upper management is concerned, buisness closed down
My day typically started with a cup of coffee. I got there approximately fifteen minutes early everyday and I prepared myself for the day. I assisted our members issues and also received compliments as well. The hardest part of my job was informing our members that our company was closing ad they had to find a new insurance company. The most enjoyable – more... part of my job was just making a difference in the lives of our customers; whether it was getting their medication for them or just being an ear to listen to their issues. – less
CNA (Former Employee), Marietta GA – October 3, 2013
Great company, great patients and managment. I learned new things everyday. My co-workers were nice , I only saw them at meetings. The hardest part of the job was going home. The most enjoyable part of my job was seeing the difference you can be in someones life... it made mine worth it!
Certified Nursing Assistant (Former Employee), rocky mount nc – September 23, 2013
Pros: flexible hours
Cons: company went out of business
A typical day at work involved driving to patients homes and doing the basic CNA duties. the management were extremely nice and considerate of everyone. The hardest part of the job was sometimes dealing with family members of the patients. I learned how to deal with family members in a very positive,caring, and understanding way. The most enjoyable – more... part of my job was that I was able to help someone that couldn't help themselves. – less
Member Services Representative I & II (Former Employee), Saint Petersburg, FL – June 29, 2013
Pros: pay and benefits.
Cons: internal communication issues with other departments
A typical day at Universal would begin by starting up my PC and opening up all the software I utilize throughout the day. During the way I would research issues pending on members accounts and work with other departments and/or employees to resolve and follow up on the issue resolution with the customer(s), I also took inbound calls to assist customers – more... with their Medicare Replacement policies. The hardest part of the job was dealing with issues which other departments have not yet resolved. The most enjoyable part of the job was to work inside and have my own workspace. – less
Member Services Representative (Former Employee), Ridgeland, MS – June 11, 2013
Pros: free healthy snacks like fruit cups and granola bars., working with people.
Dealing with older members kinda kept you on your toes because they are very diligent in making sure they have all information needed and will ask any question that came to mind. I didn't mind it one bit because if I could give them the info and put a smile on their face at the end of the call then my job was done.