Universal Health Care Employer Reviews

Making sure our member were whole on a daily basis. Taking care of our members from start to finish.

Nice place to work, flexible schedule, dependable people to work with, good patient care

This company completely blind sided all their employees and shut down letting us all go without employment. Gave 3 years of my life there all for them to kick us out the door!

The owner was a crook, he ruined the lives of many people. There were over 1,000 people that lost their jobs because of his actions.

Understanding regulatory processes, including Application processing, plan benefits, premium billing, reinstatements. Assisted in the recovery of $9MM in secondary Payer efforts.

The company is no longer in business. Working at Universal did provide any opportunity to work with many dedicated and competent colleagues.

I loved working there, I learned a lotabout health care.
My managers and coworkers were always helpful.
I had the opportunity to enjoy doing my job as I was helping members with their enquiries and resolving their issues.

I never had a typical day. The company was a good company to work for at the beginning but there were many issues that we as employees did not find out about until it was to late.

The company was a really great place when I started there. Things were personalized & you actually knew most of the people that worked there. However over the years the company grew & became less personalized & they tended not to care about the employees that were with them in the beginning. In the end the company closed & left over 800 people unemployed.

It is unfortunate it was shut down. I was able to learn and grow in my time there. My coworkers were wonderful.

Constantly changing work environment, always new things to learn

I enjoyed arriving early and grab my snack and tea or coffee all provided by the company.
I enjoyed investigating the tickets and resolve issues for members and providers.
Fortunately I knew my job very well and did not depend on the managers to succeed.
The hardest part of the job was when our members were not able to afford the copays and coinsurances – more... for example, when I was unable to help any further.
The most enjoyable part of the job was when our elderly members were so grateful of the help that we provided or when we followed up with them. they felt safe and that somebody cares and wants to help them. – less

A typical day at work includes accurately prioritizing tasks and focusing on completing all task effectively and efficiently. I review the progress of existing projects. I like to meet with my staff early, mid and late week to discuss priorities and check progress on their tasks to ensure all tasks are in compliance with government and state regulations.

Very competitive in which shouldn't have been being that is JUST a call center!

The facility is very unstable it is not a job that no one should consider making a career out of. They use you up and then set you out to dry. They have no respect and then don’t inform you of any information until it has been to late for you to do anything. The management is awful they hire individuals off the street that don’t have any experience – more... as a manager and expect the MSR's to train them to be a manager. The CEO of the company is a professional con. He has taken the poor elders of Florida and they take advantage of them and then set them up with these doctors that are not in network with the company. The only thing that they are concerned about is the stats and the member don’t call Medicare.. Medicare should shut the company down it is MISMANGED ORGANIZATION!!! – less

Very production oriented company. Management preaches communication, but it is really push to produce. Co-workers all very supportive. Hardest part of job is feeling like you are lying to members. Most enjoyable part of job is actually succeeding in providing true assistance to members.

Unfortunately due to executive management misappropriations of funds the state and other federal governing agencies are investigating the company. It is not looking good for the 1,000 employees.

This company had potential, but was sadly ruined by poor leadership.

-receive and distribute over 250 electornic faxes
-Provides Realtions
-Data Entrie

It is a good place to work. There are many changes happening in the company right now, so it makes it difficult to review in the current state.