Universal Health Services Inc. Employee Reviews

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
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Management
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Terrible management
MHT (Current Employee), Denton, TXJuly 20, 2015
Pros: Unit staff is excellent
Cons: Bad pay, terrible management, no loyalty
The people who actually work with the patients are very good. The therapists, MHTs, and nurses care about the patients and work very hard. Unfortunately management is AWFUL. We are always understaffed, over worked, and under paid. Patient safety is a distant second to their love of money. Employee safety is not even considered. This is a "treatment facility" that recently laid off 80% of the therapists working there. And the HR staff is the worst I have ever dealt with. By far.
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Dangerous place to work.Run very cynically.Profit before Patient care
RN (Former Employee), Brookline MaJuly 13, 2015
Pros: The money was ok but no raises for years
Cons: Too many to list
This is a very dangerous place.Management is clueless and willfully ignorant.Most of the people in key positions were incompetent.Treatment was an illusion..Most of the attending psychiatrists were terrible that did rote psychopharm.Staff morale was always low and would get lower.Things got worse by the week.Patients that were inappropriate due to their past violent histories were accepted and patients that were far too medically compromised were accepted after being refused by the nursing supervisor.The CEO would overrule just to fill the beds.The place is filthy.The food is gross.Diabetics got the same diet,just less on their plate.Since it was one of UHS' few union hospitals,there was so much hostility towards staff from upper management.This is a place you would not want a loved one to be a patient.There was always a risk for staff and patients to be assaulted. The competent staff get targeted and the mediocre seem to stay. Profit,filling the beds is the engine of the place.Staff were blamed if they got injured.The place is a travesty and probably stays open because DMH needs the beds.Even after the Boston Globe did a series of articles on the state of the hospital,things really haven't changed.It's just a different cast of characters in administration pulling the same old tricks.
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Very wonderful company to work for.
Behavioral Health Technician (Former Employee), Rockford, ILJuly 10, 2015
There are good and bad benefits when working at a treatment facility with some of the most challenging adolescents in the area. It was really great working for UHS and I would recommend anyone with the passion to make a difference in someone's life to apply. With UHS there are opportunities throughout the USA with over 224 facilities.
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Great environment if you enjoy working with at-risk youths.
Exceptional Educator (Current Employee), Nashville, TNJune 29, 2015
UHS has given me the opportunity to expand my career. Since starting at UHS in 2007 I have obtained two master's degrees. Although there has been many ups and downs as an employee I have gained valuable experience through the years.
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Awesome place to work! Very supportive and great interdepartmental collaboration
MHT and Several Director Positions (Former Employee), Ky, FL, and TXJune 28, 2015
Pros: Growth and Opportunity/development
Cons: Tough to deliver services to customers that don't always understand why they need help
I worked with UHS for many years and would so again. I learned a lot but not all lessons are easy or comfortable. It's a challenging job but very rewarding. UHS invests in their employees for growth and development. Great place to find a career not just a job. I would recccomend anyone work with this company.
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Okay
Mental Health Counselor (Current Employee), Newport News, VAJune 18, 2015
Working in a facility for troubled youth is something you need to consider firmly before accepting this job. Wonderful staff.
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Productive and Very Demanding
Hospital Service Technician (Former Employee), Memorial Hermann Hospital Woodlands, TXJune 6, 2015
Pros: Helping people, showing and providing great customer service
Cons: Having to push 250 lbs bed sometimes by yourself, at times having short or no lunches or breaks, if not taking the right precautions you can end up getting sick.
As an ex-employee you have various tasks from cleaning small equipment to moving 250 lbs bed to different rooms in the hospital. Associates are friendly and you get a lot of on hands training.
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Corrupt leadership
Director (Former Employee), OKCJune 2, 2015
Pros: None notable
Cons: The entire framework
My administrative tenure started under wonderful CEO leadership until corporate made some changes. The newly hired CEO is a puppet for the corporate figureheads and isn't cocerned with client care. The other reviews are correct. The bottom line is money. Sure corporations need to keep the lights on and it is a business but there is a huge sacrifice to client/patient care. The regional corporate CEO is not equipped to handle his role. He uses fear and intimidation to rule over his subjects causing the acting facility CEO to cower down in submission. There is no team within leadership. Hard, dedicated leaders are let go. UHS does not stand by their leaders, directors that is. Your disposable. Your a number and even if you cross your T's and dot your i's don't expect a tenure longer than 1 1/2 years. They cut corners on supplies, resources for clients, technology, etc. They want peak performance with limited resources. State programs and non profits have more resources at their disposals. Staff are constantly asked to FLEX time and fear based leadership reigns. Staff are always concerned with whether they will stay employed or be furloughed or take a reduction in pay due to being forced to flex. While the CEO's and corporate folks rake in heavy salaries. It's a joke. If you value yourself this is not the gig for you.
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They are all about making money
RN (Former Employee), Orlando FLMay 28, 2015
Upper management smiles at your face and stabs you in the back. all they think about is their numbers!!!! Work with some nice people.
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Poor Place to work
Mental Health Tech (Former Employee), Florence South CarolinaMay 21, 2015
Pros: One week training
Cons: Need to have continuous training
Poor management, Therapist are under appreciated given 40 hours week salary with 80 hours work to complete in that time frame. With no comp time. Highly stressful due to high turn over rate, short staffing and disrespect of staff combined with the stressful nature of monitoring and counseling various maladaptive behaviors of the clientele. Staff client ratio is almost always not within regulation. This is NOT a good place to work.
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Challenging population
Milieu Supervisor (Former Employee), Rockford, ILMay 20, 2015
Working for Universal Health Services was a great experience for me. this was my first job out of college and I was able to grow into a responsible professional. This job taught me how to micro manage responsibilities, make tough decisions on the go and work with a challenging population.
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mental health care
Mental Health Supervisor (Current Employee), Rockford, ILMay 5, 2015
difficult place to work for. co-workers are not client focused nor is administration. huge company focused on money more than the individuals that they are supposed to be caring for.
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Very poor place to work. Corporate America at it's best. Only care about making a dollar.
Middle management (Former Employee), Centre Hall PAApril 25, 2015
Pros: Co-workers
Cons: Stress, high cost of benefits to the employee, very high risk of injury because administration does not care if you get assaulted by patient
Highly stressful, low paying, low moral place to work. For profit company and administration lets you know it. Mental health facility that does not care about their employees mental health nor the patients. They only care about making a dollar!
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Easy work
Equipment Technician (Former Employee), Memphis, TNApril 7, 2015
Have to have the stomach to see and smells the things you do. A lot of cleaning and walking. Boredom will set in due to the lack of work at times.
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Concerned with bottom line without considering circumstances making it difficult to work in safe environment.
Residential Counselor (Former Employee), West Columbia Sc MidlandsApril 6, 2015
Pros: Free meals if census is full
Cons: Poor leadership, staff put in circumstances that set them up for failure.
Not concerned with employee morale. Management makes decisions based on census not on employee safety in environment.
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Poor managerial skill set (DON and Nurse Manager) provides hostile work environment.
Registered Nurse-Psychiatry (Adult and Adolescent) (Former Employee), Shippensburg, PAApril 3, 2015
Pros: Majority of staff cares about patients and does job well
Cons: Inexperienced, hostile, egotistical managerial staff with poor skillset (DON, Nurse Manager). Poor staffing leading to potential for injuries.
Great multidisciplinary staff, however, managerial staff has caused many of nursing staff to leave as well as low morale amongst those who continue to work units. Staffed for census only without acuity being considered, resulting in injured staff and lack of time to complete work within scheduled shift. The best skills shown by management is backstabbing and ridiculing. Clearly the company is driven by profit margins and not caring for patients!
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Productive, fast paced, and well organized
SurgiNet Clinical Analyst II and Project Lead (Former Employee), King of Prussia, PAMarch 31, 2015
Pros: relaxed work enviornment
Cons: too much travel
They accomplish so much working in teams and working together. The corporate staff works well with the hospital staff to accomplish projects and to make the system better
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Its about money, paperwork, and pleasing the big wigs
Team Member (Former Employee), Kansas City, MoMarch 4, 2015
Pros: not many if any
Cons: understaffed because they follow a grid no matter the patient acuity, no security, management doesnt appreciate staff, nit picking, always adding more work, poor management
Positives about this place; most of the staff members truly want to help, some work tovether as a taem to get task done and keep patients and each other safe. Rate of pay is decent. Place looks good on paper.

Negatives; too many to list. Treatment is a joke, this place is pretty much a homeless shelter for drug seeking pts and homeless peoples who know what to say to get a free bed for a few days. For the kids, is toddlers through kids in their late teens on the same coed unit. Always understaffed, which gives patients the opourtunity to seek and do most anything. There is no security on the payroll, nurses and techs are security. Agitated patients yelding anything to be used as a weapon, patients attacking staff, then you must stop and question if you'll get fired for protecting yourself, for giving a shot after being punched in the face or choked out.

Smoke breaks, in a health facility instead of promoting health and giving a nicotine patch instead while inpatient. Docs bending over and giving patients with a history of opiate abuse pain meds and benzos, just to keep the patient pleased.

Hardly no patient interaction with staff as staff are always busy with paper work and inservices online, being threatened constantly via email and text message about completing paper, checking this box, and crossing t's, or face disciplinary action.

Freaking monthly meetings, then unit meetings, then more meetings, it never ends. Nooo work life balance here.

Still doing paper charting, no EMAR, and the paperwork never ends, you may spend 3+ hours over your 12 hour shift completing paperwork – more... and charting because you had 20+ patients, with 4-7 admits, in addition to multiple codes, and agitated patients, with lazy staff, on top of being understaffed.

Management cares about shoving as many patients here as possible to get money. Its so bad that when the childrens unit is full, they will have the overflow sleep on the adult units, with a 1:1, but still, not safe, staff arent professional body guards.

You will loose you sanity, maybe even your credentials and life working here. This is one of the worst companies in the US to work for. Why more people dont speak out about the practices of this company, Im not sure, but save yourself the stress, and work somewhere else. You will go to work everyday hating your profession, and wish you wouldve taken my advice. – less
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Service Excellence
Support Clinical Analyst (Former Employee), King of Prussia, PAFebruary 26, 2015
Very fortune 500 company always striving to do bigger and better things for the Clincial / Healthcare Application Network.
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Working at United Healthcare was a great learning opportunity
Pre-Services Specialist (Former Employee), Richmond, VAFebruary 25, 2015
Pros: location
Cons: no perks, salary to small, no opportunity for growth, very little employee appreciation
The job environment was not the best but I worked well with what I had. Software was not up to date. Upper management not that involved in what the employees are doing and not open for suggestions,