Pros: pay, benefits, lots of ot, and sometimes friendly staff.
Cons: unstaffed, overworked, no time off to take care of personal business, management that doesn't care about the problems.
I worked at NorthStar for over a year. Most of the new recruits, don't even make it through the first week of orientation, let alone out on the floor. Short staffed ALL the time. Scheduler will tell you to "Have your game on." when you are short staffed. Sometimes left understaffed on the floor with 24 hostile kids at a time. Never feel safe, since – more... the kids are allowed to hit, kick, bite, spit, smack, or shove you a few times before they can be consequenced. It was a good starting job, but if you are looking for something long term, this isn't the place. – less