Universal Hospital Services, Inc. Employer Reviews

Great place to learn about wide array of medical equipment. Strong team culture in field.

Organization is in continual state of change for the sake of change. Organizational structure is an amoeba. High employee turn over. Senior management does not value individual employees. Only as a whole.

Make too much money you become target for being reorganized – more...  out of organization and replaced by inexperience person. Unintentional consequence is age discrimination.

Company is primarily operations driven. Sales force strategy is geared toward order takers. Account reps used to have $70 - $80K base plus commission. New account managers start in $40Ks and effectively cap total earnings potentional below $80K. Long term account reps also phased out of organizations by terriitory sales budget increases.

Lots of "gotchas" related to commission payouts. Error in favor of company and against sales person. Commission structure not trackable.

Mid-senior level management like deer in headlights if asked to make individual decision. Management by consensus prevails and is culture. Promotion for senior corporate managment is generally outside organization and never from field.

Majority of senior management are attorneys. Stiffles creativity. Company was once customer focused. Now tends to see what customer can do for company. State can't do something rather than figure out how it can be done.

CFO does not like or understand biomedical equipment service. Therefore this segment of company not valued. – less

A typical day at work would start at 8:00 A.M. and end some time in the evening. I loved traveling all over the state and meeting new people.

Pretty busy between answering call for deliveries along with taking inventory and cleaning

I would get to work perform my weekly coordinator paperwork and then work on my other QA's (Quarterly Assignment's). Next I would check all the order's that we had at the time and designate which driver was going to what city and hospital. Then have them get the appropriate unit's to dispatch them before I had to start my runs.

I learned a great deal – more...  about how hospital's actually acquire their medical equipment and I learned how to repair and perform preventative maintenece on all kinds of medical equipment (Life support and non life support.

Management in my opinion was out of sync with each other. The main Operation's manager was out of town all of the time and he and the supervisor were never on the same page. Basically a break down in communication.

The hardest part of the job was being on call so much not being able to spend time with my family and on the days that I wasn't on call still having to work 13 to 14 hrs. We were just understaffed to a very bad degree.

The most enjoyable part of the job was interacting with people and constantly learning new training. – less

If you are applying for a CST position, be prepared to work plenty of overtime. A typical day will be long, strenuous and in contact with lots of dirty hospital equipment. But if it's hours you need, they got 'em!

UHS is a very well rounded company that is surely there for it's employee's.