Branch Operations Manager, Phoenix, AZ - May 3, 2012
I was operations manager for the Phoenix warehouse. I learned that I never stop learning, and some of my best teachers were my co-workers and my local team. I also had a great supporting network at the corporate level. The hardest part of my job, and fortunately it seldom occurred, was having to let someone go. With that said, I really enjoyed competing with other branches. Managers were awarded bonuses for overall branch performance and I rec'd the award twice. I also enjoyed competing on inventory accuracy and maintaining a high-level of customer service and uncompromising product quality.