Venue Lead (Current Employee) – Orlando, FL – January 19, 2016
Every day will be different. You will learn time management and learn to deal with many different situations whether it be rides or guests. Management is good overall, but could improve with recognition and being available. Hardest part of the job is not always being able to accommodate guests under certain circumstances, for example a child being too small for the ride, and the guests being upset with you. Most enjoyable for me is the complications that come with running the ride or managing the team. As well as watching your team members making those special moments with kids and/or adults and being able to recognize them for it..
they will have to drag me away kicking and screaming
Service Desk Supervisor (Current Employee) – back of house – January 2, 2016
This is by far the most amazing place to work I have ever been. Unlike the majority of the folks employed by Universal, I have been in the workforce for almost 20 years. During that time I have worked for many companies to compare this place to.
Everyone you run into both employees and guests are generally very happy to be there. There is an amazing feeling of family, and cooperation among employees. The back of house management seems to have a good vision for the future and solid plans on how to attain their goals.
the hardest part of the job is asking people to work on holidays
the best part of the job is getting to see people tear up when they walk through the entrance of the wizarding world of harry potter for the first time. it never gets old to see how much this place moves people as a direct result of our hard work.
free tickets, 401k, stock options, discounts, the guests
Second Cook (Former Employee) – Orlando, FL – December 2, 2015
A fun and fast- paced resort that never says no to any guest. All about numbers on the kitchen side with poor workers, and below-desired management. The most enjoyable part of the job was creating any dish that can be imagined, and learning valuable skills from other colleagues. The restaurant was exciting, and I left only because of relocation purposes.
STOCK AND CASH TEAM LEADER UNIVERSAL RESORT (Current Employee) – Orlando, FL – November 18, 2015
Typical work day is to open up all locations allow the guest to have fun and make their time there the best time possible. I have learned a lot about a company policies and why to have order in a large company. Management is very friendly and helpful when you need them the most but is fair throughout the company so no exceptions. Co-workers are great most are still in school trying to make something out of themselves like me. The hardest part about my job is the realization you can not please everyone. I love the interaction between me and my team and the productivity we have with each other.
I enjoy working for this company. They bring the best out of their employees and promote development. The company empowers its employees to go above and beyond to ensure each and every guest maximize their visit to the resort.
Energetic and outgoing work place , with very supportive management , There is areas to grow within the company ,several options to climb the ladder in success . The most enjoyable part of my job is meeting new people from all over the world . watching the excitement on a child's face when they see there favorite character .
compliments with rewards of meal ticket or gas card
Easy job for noobs or people looking for a part-time gig.
Busser (Current Employee) – Orlando, FL – October 27, 2015
Typical day- Get bag checked in at security stand, go to clothing area and put on a ridiculous uniform, head to work area, put up with customer complaints and praises, listen to co-workers joke around or complain about low hours/wages. But we get free lunch which why I work here "YEAH BOY!"
You should have to pay Universal to work in attractions because it doesnt feel like a job! The people you meet and work with are some of the best people ever. Management is 100% on your side in any situation. If you ever need a change you are always able to move to a new location or cross-train ant another location. Passes, passes, and more passes! The number of passes you get for free is astronomical! Unlike the mouse, universal also offers employee discounts at almost all locations, not just the most expensive locations. The employee food court is amazing! For only $2.50 its all you can eat and drink all day. I wish I still lived in Orlando still because I would work there in a heartbeat!
PArk Services Attendant (Current Employee) – Orlando fl – September 30, 2015
They Have A Point System Which Only Benefits Team Members Who Have Cars And Are Able To Drive. Hardest Park Is Having Health Problems And Having To Call IN With Points That Dont Stack Up Fast. You Only Get 10 For Your Whole Career There.
Their theme parks aren't the only things that are great—the people who work there are great too. Everyone I met during the 3 month training process was so helpful, I didn't just learn from the trainer. It's also incredible that they hire from within, I heard so many stories from managers starting where I was. I have to admit that the best part was the free tickets, but they didn't give their employees enough (if you have more than 4 immediate family members).
Universal Orlando is a great company to work for. There are numerous opportunities in many fields and they're always hiring. Although the hours can be very choppy depending on where you work and what season it is for the parks, the managers were always willing to work with you and your needs no matter what.
Free tickets to the parks, discounts on food and merchandise, and multiple opportunities to go higher in the company or to work somewhere else.
Choppy hours. In the winter, hours were cut unless it was christmas or new years. In summer, the parks would be open very late and you'd be lucky to work in the morning.