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Universal Protection Services
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260 reviews

Universal Protection Services Employer Reviews

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if you like working with people
Site Supervisor (Lieutenant) (Current Employee), Lynchburg, VAJuly 28, 2014
Pros: helping people
Cons: unknown
if you like working with people who need help getting back on there feet this is the place to work
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Temp Security Guard Job
Security Guard (Former Employee), Tucson, AZJuly 26, 2014
I did a dar report everyday of work, I clocked in by phone, I guarded and patrolled a store. I did loss prevention for the store as well. If the police needed to be call. I would tell the what happened and write and incident report. I worked alone.
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busy working enviroment
Security Professional/Loss prevention specialist (Current Employee), Miami, FLJuly 24, 2014
Pros: vacations, holidays off
Cons: a lot of down time, working lunch breaks, no paid time off
Great job, but I need a chance to grow. I need a job or career with purpose.
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Nice Job in relaxing environment
Site Supervisor (Current Employee), Indianapolis, INJuly 22, 2014
Pros: convenient location from home.
Cons: no healthcare. not enough pay raises or promotions.
A typical day at the job is busy yet quiet. Not much manual labor to it.
Ive learned a lot when it comes to the public and customer service. Its best to deal with people always with a smile and calm demeanor.
Management is management. No good words. No bad.
My co-workers are decent bunch of people. As a supervisor Ive learned to focus on the good and – more... accept all flaws.
Hardest part of the job is knowing no matter how hard you try, theres just no pleasing everyone.
The most enjoyable part of the job is people. I love people. – less
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Security Guard
Security Guard (Former Employee), Brooklyn, NYJuly 21, 2014
Pros: received much experience
Cons: part time
• Protect property and lives by patrolling the area.
• Monitor entrance of property through surveillance.
• Identify visitors and ask for appropriate documents.
• Guard against theft and maintain security.
• Respond to alarms and calls of distress.
• Stop suspicious people and ask for identification.
• Investigate thefts and file police reports.
• Call – more... for aid if necessary.
• Use walkie-talkies, pagers, and cell phones to stay in contact with security personnel.
• Report rule infractions and violations.
• Apprehend criminals and evict violators.
• Prevent passage of prohibited articles into restricted areas.
• Inspect and adjust security systems, to ensure operational use and to detect evidence of tampering.
• Regulate and monitor building systems. – less
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Management very unprofessional, Human Resources incompetent.
Unknown (Former Employee), Charlotte, NCJuly 18, 2014
Pros: pay (if they don't jack it up)
Cons: unprofessional management
I have been working at Universal Protection Services for a month now...I have already been approached unprofessionally twice by two separate individuals in high ranking positions. I received my paycheck finally, the long awaited arrives! Since Universal does not pay you for orientation, I had to wait 2 pay cycles before my first check. In the last day – more... of the 2 day orientation (that could have been completed in a couple of hours) human resources was very unorganized. They seemed as if this was their first orientation. Anyway, so I get me check. None of my dependents are showing...which made my check $90 short because taxes were taken out for a single person with no dependents. Mind you, I completed my tax forms in orientation. Then to top it off, my check is short, REALLY! Im not talking $20 either, more than $100 is more of what I am dealing with. Not only is my check short, and my dependents non existent on my check, I get no empathy, no apology, no cut check, and.....I speak with one of the managers in the office, and he gives me a nasty attitude, yells at me, AND HANGS UP ON ME! NEVER IN MY 16 YEARS OF WORKING have I experienced this type of unprofessionalism. STAY FAR AWAY FROM THIS COMPANY! Needless to say, I'm back on Indeed, looking for work. – less
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Steady work hours
Security Officer (Former Employee), Chicago, ILJuly 17, 2014
Pros: lots of hours
Cons: little to no supervision
Management needs improvement, left with little to know supervision
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Productive and fun work place.
Security Officer (Current Employee), Hawaii, HIJuly 10, 2014
Pros: we have our own refrigerator, and microwave.
Cons: need more days off.
I work 40 hours a week and everyday is a different day with the same procedure. I work in different places or been transfer from another site to another, and I'm telling you that I have gain a lot of experience doing those transferring processes. I learn that discipline is the most important part in this job, being active and being alert all the time. – more... You never know what's going to happen in the next minute or the next second. My job was getting more frustrated, it put me to a position where I was stuck, and not knowing what to do when incident happens. It was really tough, but at the same time I trust that I can do it. My co-workers were going through the same thing, but we got each others back. We work together as a team, and pull of any situation that comes our way. The hardest part of my job is dealing with tenants, and also delinquency (Juveniles). Communication was one of the hardest part of job as well. People have different perspective on how to resolve situations and that gives us hard time to communicate with tenants. The most Enjoyable part of the job is getting to know more people and making friends. That's is something that really makes my job fun, knowing that someone that lives there recognize you, and know how hard you try to serve and protect the community. – less
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Productive
Security/Dispatch (Former Employee), Los Angeles, CAJuly 8, 2014
Pros: shedule pay
Cons: sometimes boring post
Love working for this company great pay if you are in college they will work around your schedule learn about fire and elevator panel systems if I had the chance I would work for them anytime.
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Great Place to work
Security Supervisor (Current Employee), Tallahassee, FLJuly 8, 2014
Its a great company to work for, I'm ready to move on with more career opportunities
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Monitored the property for any suspicious activites and logged all information into a daily activity report.
Security Officer/ Console Operator (Former Employee), Houston TexasJuly 7, 2014
My typical work day consist of me riding around in the golf cart monitoring the property and helping all visitors, vendors, and guest meet there needs.
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It's OK
Security Officer (Current Employee), Coshocton, OHJuly 7, 2014
Pros: hours, location
Cons: pay, no advancement, leadership lacking
Low pay, lack of leadership, and no chance for advancement make working for this company difficult. The hours, co-workers, and location were great in my situation, however.
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Its a good start.
Security Officer (Former Employee), Asheville, NCJuly 4, 2014
They are a great starting point. But like all private security there is little to no protection for the officers.
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It was a great pleasure working with those companies
Security Officer (Current Employee), Fort Lauderdale, FLJuly 2, 2014
I have learned a lot from my supervisor and co-workers. This company provided me the training and skills to work at any environmental.
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Professional Work Place
Security Guard (Current Employee), Cleveland, OHJune 30, 2014
Rover
Control Room
Release other Officers for breaks
Dock Area
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management
Security Consultant (Former Employee), Cincinnati, OhioJune 29, 2014
No management in the Cincinnati area made things complicated.
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The job is more montoring than anything. It is great for someone looking for a secure set schedule, but for a degreed person it is a stepping stone.
Secure Transportation Officer/Site Supervisor (Current Employee), Dallas, TXJune 28, 2014
Pros: the pros are: its car/cart patrol, and the people you meet doing your job.
Cons: the cons are set pay no raises, no vacation time, and shady out of state upper management.
A typical day is monitoring the surroundings/ sites for undesirables and being a deteriorate via patrol and decaled car. If incidents do occur, there is procedure to call the proper authorities and document the incident. The hardest part about the job is the simplicity and pay of the job. In addition to a set pay with no raises and no vacations, the – more... bound amongst the guys/gals that your relieve and the site support system is the most enjoyable part of the job. – less
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Great Customer Service Opportunity
Professional Security Officer/Dispatcher (Former Employee), Woodland Hills, CAJune 27, 2014
Pros: meet a lot of people
Cons: unexpected long hours
I really enjoyed working security, however the turnover rate was very high. Also if my co-worker didn't show up for duty then i would have to stay for unexpected overtime, which caused issues in my personal life if i had prior arrangements. My co-workers was great, friendly and very helpful. Hardest part of the job would had to be unexpected overtime, – more... there was no guarantee my relief would show up everyday. – less
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I enjoy the people that I work with. The people are very friendly and nice.
Security Officer (Current Employee), Los Angeles, CAJune 24, 2014
Pros: customer service, fun environment, able to protect property and people.
Cons: conflict of citizens not following regulations, long hours, and lunch is on duty.
In my field I am ensuring the safety of people and property. I make sure that regulations are also being kept by the company. I learned a lot about customer service and what it means to be in a team. The management team is very nice and always have the time to include employees in productivity and measurements of how tasks can be more effective. I enjoy – more... the satisfaction of ensuring a safe and fun work environment. – less
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Sorry Company
Security Officer (Current Employee), Augusta, GAJune 16, 2014
Cons: do not care about employees, does not work with family life, underpaid, paycheck is wrong all the time
Universal Protection Services do not care about their employees.