Overall, the company has a friendly working atmosphere.
Security Officer (Current Employee), Tampa, FL – October 22, 2014
Pros: generfally the employees and management are cordial and sincere.
Cons: little room for improvement and benefits are minimal.
Assisting and coordination with other employees to receive Fire Rescue Personnel; Coordination among the employees was effective and professional. Local management appears to be listen but no benefits given.. Co-workers are wonderful to work with. Doing overnight work for a longer period of time. Reliving other officer on duty.
Security Guard (Former Employee), Tucson, AZ – July 26, 2014
I did a dar report everyday of work, I clocked in by phone, I guarded and patrolled a store. I did loss prevention for the store as well. If the police needed to be call. I would tell the what happened and write and incident report. I worked alone.
Site Supervisor (Current Employee), Indianapolis, IN – July 22, 2014
Pros: convenient location from home.
Cons: no healthcare. not enough pay raises or promotions.
A typical day at the job is busy yet quiet. Not much manual labor to it. Ive learned a lot when it comes to the public and customer service. Its best to deal with people always with a smile and calm demeanor. Management is management. No good words. No bad. My co-workers are decent bunch of people. As a supervisor Ive learned to focus on the good and – more... accept all flaws. Hardest part of the job is knowing no matter how hard you try, theres just no pleasing everyone. The most enjoyable part of the job is people. I love people. – less
Security Guard (Former Employee), Brooklyn, NY – July 21, 2014
Pros: received much experience
Cons: part time
• Protect property and lives by patrolling the area. • Monitor entrance of property through surveillance. • Identify visitors and ask for appropriate documents. • Guard against theft and maintain security. • Respond to alarms and calls of distress. • Stop suspicious people and ask for identification. • Investigate thefts and file police reports. • Call – more... for aid if necessary. • Use walkie-talkies, pagers, and cell phones to stay in contact with security personnel. • Report rule infractions and violations. • Apprehend criminals and evict violators. • Prevent passage of prohibited articles into restricted areas. • Inspect and adjust security systems, to ensure operational use and to detect evidence of tampering. • Regulate and monitor building systems. – less
Management very unprofessional, Human Resources incompetent.
Unknown (Former Employee), Charlotte, NC – July 18, 2014
Pros: pay (if they don't jack it up)
Cons: unprofessional management
I have been working at Universal Protection Services for a month now...I have already been approached unprofessionally twice by two separate individuals in high ranking positions. I received my paycheck finally, the long awaited arrives! Since Universal does not pay you for orientation, I had to wait 2 pay cycles before my first check. In the last day – more... of the 2 day orientation (that could have been completed in a couple of hours) human resources was very unorganized. They seemed as if this was their first orientation. Anyway, so I get me check. None of my dependents are showing...which made my check $90 short because taxes were taken out for a single person with no dependents. Mind you, I completed my tax forms in orientation. Then to top it off, my check is short, REALLY! Im not talking $20 either, more than $100 is more of what I am dealing with. Not only is my check short, and my dependents non existent on my check, I get no empathy, no apology, no cut check, and.....I speak with one of the managers in the office, and he gives me a nasty attitude, yells at me, AND HANGS UP ON ME! NEVER IN MY 16 YEARS OF WORKING have I experienced this type of unprofessionalism. STAY FAR AWAY FROM THIS COMPANY! Needless to say, I'm back on Indeed, looking for work. – less
Security Officer (Current Employee), Hawaii, HI – July 10, 2014
Pros: we have our own refrigerator, and microwave.
Cons: need more days off.
I work 40 hours a week and everyday is a different day with the same procedure. I work in different places or been transfer from another site to another, and I'm telling you that I have gain a lot of experience doing those transferring processes. I learn that discipline is the most important part in this job, being active and being alert all the time. – more... You never know what's going to happen in the next minute or the next second. My job was getting more frustrated, it put me to a position where I was stuck, and not knowing what to do when incident happens. It was really tough, but at the same time I trust that I can do it. My co-workers were going through the same thing, but we got each others back. We work together as a team, and pull of any situation that comes our way. The hardest part of my job is dealing with tenants, and also delinquency (Juveniles). Communication was one of the hardest part of job as well. People have different perspective on how to resolve situations and that gives us hard time to communicate with tenants. The most Enjoyable part of the job is getting to know more people and making friends. That's is something that really makes my job fun, knowing that someone that lives there recognize you, and know how hard you try to serve and protect the community. – less
Pros: the pros are: its car/cart patrol, and the people you meet doing your job.
Cons: the cons are set pay no raises, no vacation time, and shady out of state upper management.
A typical day is monitoring the surroundings/ sites for undesirables and being a deteriorate via patrol and decaled car. If incidents do occur, there is procedure to call the proper authorities and document the incident. The hardest part about the job is the simplicity and pay of the job. In addition to a set pay with no raises and no vacations, the – more... bound amongst the guys/gals that your relieve and the site support system is the most enjoyable part of the job. – less
Professional Security Officer/Dispatcher (Former Employee), Woodland Hills, CA – June 27, 2014
Pros: meet a lot of people
Cons: unexpected long hours
I really enjoyed working security, however the turnover rate was very high. Also if my co-worker didn't show up for duty then i would have to stay for unexpected overtime, which caused issues in my personal life if i had prior arrangements. My co-workers was great, friendly and very helpful. Hardest part of the job would had to be unexpected overtime, – more... there was no guarantee my relief would show up everyday. – less
I enjoy the people that I work with. The people are very friendly and nice.
Security Officer (Current Employee), Los Angeles, CA – June 24, 2014
Pros: customer service, fun environment, able to protect property and people.
Cons: conflict of citizens not following regulations, long hours, and lunch is on duty.
In my field I am ensuring the safety of people and property. I make sure that regulations are also being kept by the company. I learned a lot about customer service and what it means to be in a team. The management team is very nice and always have the time to include employees in productivity and measurements of how tasks can be more effective. I enjoy – more... the satisfaction of ensuring a safe and fun work environment. – less