Great place... if you're a customer
Pros: cool floor staff, informal atmosphere, laissze faire management, (until they arbitrarily hammer you)
Cons: poor health benefits, low pay, no opportunity for growth, arbitrary management
The University Book Store is not without its merits. It has a storied history in the Puget Sound region, and deservedly so. It is a large independent bookseller which is thriving in a near hostile environment for all things book. It has a wealth of goods and services. It employs bright, friendly, genuinely helpful staff (ahem... ok, I may be biased here). It is a FANTASTIC place... for customers.
As an employee, I am completely unsatisfied. If you enjoy a fractious, quietly judgmental, arbitrary atmosphere with little room for advancement or growth, then the Book Store (dumb spelling, I know), is for you! I have seen dedicated, loyal, long term employees fired (or resign under duress) with little motivation or explanation. I have seen people with little experience or true grit favored and promoted. There are men and women who have put in over a decade here and continue to stay at the base pay rate while their benefits are slashed to ribbons.
The management seems to have an us against them attitude toward its employees. Rather than promoting teamwork, unity, and a sense of community, they sit in judgement, condescend, and use negative reinforcement.
That said, most of my co-workers are awesome!