Social Worker (Current Employee) – Louisville, KY – January 9, 2017
My typical day depends on which department I am working in that day. If I am in Geriatrics, I am either seeing patients for counseling, families for education, or making myself available to the Geriatrician working that day to assist in any way possible. If I am working in Family Medicine, my days are typically scheduled full for counseling. My coworkers are great. I enjoy the physicians I work with as well as other office staff. It is management that is lacking. ULP is a self- purported "young company", but has been around more than 15 years. It is struggling, and that trickles down in ways of frustration from lack of communication and inconsistency. Financially, the compensation is poor in relation to other companies, and benefits are very expensive.
FAMILY MEDICINE & GERIATRIC'S CODER (Current Employee) – Louisville, KY 40202 – March 18, 2016
Plenty of work to keep the employees productive. Management stayed very busy with meetings. The co-workers were friendly. Hardest part of the job was learning new specialties with very little training. The best part of the job was the ability to work remotely.
Training was minimal, short lunches, benefits could be better
Certified Coder (Former Employee) – Central Billing Office – February 11, 2016
The medical side of ULP sounds like it is a better culture than the CBO. Turnover was much more than half of the coding staff in 2015. Employees are wonderful and want to do well. If you have another prospect, take it. You will be looking for a new job before long if you take a position in the current environment. Hopefully they will address problem executive resources and it will get better.
Good employees who care about others
Worst management I have seen in many years of medical billing
Certified Medical Assistant/ Clinical Team Lead (Current Employee) – Louisville, KY – September 23, 2015
Patient care is our number one priority. We do whatever it takes to make sure the patients are taken care of appropriately and that they are satisfied when they leave our office. We see up too 100 patients a day between our faculty Doctors and residents. We couldn't ask for better staff! Such caring and amazing people. Unfortunately, there is a high turnover rate which leads to having a short staff. Employees get overworked and burnt out, management should be better about these issues.
Credentialing Coordinator (Former Employee) – Louisville, KY – September 17, 2015
Organized chaos. benefit package is horrible, it depends on who you know to get ahead at ULP. Management is knowledge, if you do find a manager that is informed and is knowledgeable about your job, they become jealous.
ULP does not want to invest in it's staff. No room for growth
The CBO is the most unorganized place I have ever worked. The employees are very nice and do good work, but the management is the worst
Medical Coder (Former Employee) – Louisville, KY – September 8, 2015
This is a very chaotic place to work. Management has no idea what is going on. All they care about is controlling breaks and lunches. They should be more concerned about training people correctly. There have been several people with a lot of years with the company to quit because upper management has no idea how to run a company. I would try to find a job somewhere else if I were you.
Certified Medical Assistant (Former Employee) – Louisville, KY – August 22, 2015
My review of this position was wonderful, everyone there was wonderful to work with and to work for as a company. I would recommend this position to anyone. You can not work for a better group of physicians
University Child Health Specialist (Current Employee) – Louisville, KY – July 8, 2015
it is like working in a prison. management turn employees against each other and give false promises if they don't like you they fire you or make it unbearable for you to stay. they have there pick of employees and they can do no wrong. they treat the hard working people like dodo and keep pushing them for more work.they threaten them with out sourcing there jobs or we can find better workers than you for the job it gets old after a while. everyone breaks at the same time and lunch. no room in the lunch room and microwave. terrible conditions.
position eliminated as reduction in workforce transition
do not wish to divulge (Former Employee) – ULP down down – April 9, 2014
Disorganized, during the acquisition and transition to ULP employment, we were verbally told many things. For example; if you were professional staff you would not lose you educational benefit, you were told you would still maintain benefit to fund in order to attend conferences and seminars. You were told the insurance benefits would be the same. All the verbal promises were untruthful. ULP did not put in writing what they verbally explained in meetings. I leaned nothing, and it was an unpleasant experience working for them. The job description did not change, but responsibility increased. Very poor retirement benefits, management was difficult to contact in order to get questions clarified.
Healthcare setting, was not paid for being on call.
Switchboard/Receptionist (Former Employee) – Louisville, KY – March 1, 2014
The job was definitely rewarding working with children but overall, the job was not organized and caused a lot of chaos. Busy from the time you got in till the time you got off, co-workers were the best we worked as a good team, enjoyed working with them. Management could use some improvement. Most of our staff has been with our office over 3 years or more and has not had a raise.
Definately enjoyed free lunches and the bonus that we received
University Child Health Specialist (Current Employee) – Louisville, KY – June 15, 2013
I really enjoy doing what I do, as well as the flexibility of my hours and the overtime. However, I just wish that there was opportunity for advancement within the company, in which there is not, (not in my department). Also, I feel that for what I do, I am worth more than I am getting paid
Overtime, no set schedule, no dress code, great position