Productive IT department we are always busy, but lacks IT policies.
Desktop Support Technician (Current Employee) – Miami, FL – October 8, 2013
IT systems not setup properly lacks a strick IT policy. Lack of proper training and advancement. Lack of communication between IT departments. Typical work day involves assiting students, teachers and researchers with PC issues and network configuration (wifi setup, setup shared drives, perform backups, and multiple server configuration and management. Co-Workers are good, but don't have communication skills or proper documentation to asssit my work. Must do most of my troubleshooting research on my own. Most enjoyable part is the flexible work hours and the user are very relaxed and understanding.
flexible management, relaxed environment.
poor benefits, lack of classroom it training or advancement, .
Director (Current Employee) – Coral Gables, FL – August 9, 2016
The University systematically underpays its employees. They charge more than 550.00 per year just to park your car on campus and that does not guarantee a spot. They expect everyone to be on call 24 hours a day. Their yearly raises do not even keep up with the amount they charge for parking.
low pay, restrictions on benefits charge for parking outrageous
Sr. Facilities Operations Control Representative (Former Employee) – Coral Gables, FL – July 12, 2016
Work with student on campus assisting with daily duties such as responding to emergency calls from student housing regarding floods, access issues and security. Provided daily reports detailing all activities throughout the night on campus.
I was able to incorporate into the new program, learned the new systems upgrade and meet complexed mission requirements. Mission requirements required the implementation of new operating systems, the closure of a warehouse, the implementation of a Just in Time distribution program, the establishment of a replenishment program at a well known hospital, the establishment of a replenishment model in a still under construction outpatient clinic and last but not least establishing the just in time replenishment model to 15 additional outpatient clinics.
complexed mission requirements
resources tied to sequence of events and not readily available
Lead Patient Access Representative (Former Employee) – Plantation, FL – June 30, 2016
Being part of the University Of Miami was the greatest privilege. UM was not only an entity that encompassed compassion for patients but also for employees. As a typical day at UM may have been challenging every day, it taught me that to be part of something big you have to desire it and be committed. My first experience as a Team Leader taught me how to be more empathetic, compassionate and patient not only with my team and patients but in life. Management at UM are about working together as a team ,not bias. Their mission shows that there is no I in team. That success is a Team effort. My co-workers were like my brothers and sisters. We had moments where we would not agree, but no matter what, the level of respect did not interrupt our mission. The hardest part of my job was having to make the hardest decision to leave for family reasons. And the most enjoyable part of my job was being part of an entity that was selfless.
Director of Student Services (Former Employee) – Coral Gables, FL – June 25, 2016
The University of Miami was the best place I ever worked in the beginning and then it was taken over by total frauds. Deans that got their jobs because of their spouses, people that stole money right and left, and bipolar people put in positions of power. What a shame! UM was not a team, it was a family at one time. Now it is a corporate disaster.
Give support to the Chairman making sure all meetings are confirmed and he attends. Answer phones and direct caller to appropriate department or facility. Approve time for faculty with sick or vacation request. Assist co-workers with information they need from from checking if a PO has been created, to creating PO and placing orders for supplies needed. The most difficult part of my job not being able to assist patients who call with billing questions The most enjoyable part of my job is being able to assist anyone who contacts me for assistance.
My years in Miami were exceptional and cannot complain. They were fun and I enjoyed making new friends as i had recently moved to the US from Honduras. It was my first job here and i learned the necessary professional tools to finally move to CA in 2007. The University of Miami was great to work for.
T.A. (Current Employee) – Miami, FL – May 12, 2016
I learned many helpful techniques from my professors which in turn allowed me to become a more effective instructor. I also learned how to properly organize art shows for students and professors in other galleries.