Great company to work for.,
Patient Financial Counselor (Former Employee) – Minneapolis, MN – May 23, 2015
The start of the day consisted of turning on my pager, checking emails and voices messages. Pulling up provider schedules and flagging accounts to meet with families in need of assistance; Working on a large campus caused me to shuttle between facilities and clinic to provide services as needed, but I enjoyed it. I screened daily appointment schedules in search of added patients without insurance, referrals and preparing forms for patient meetings and collecting money for visits. I would touch bases with management as need to follow up in regards to difficult accounts. Worked with my co-workers, and staff in a very friendly environment. The hardest part of my job for me; was telling families they didn't qualify for programs that could have offset their financial responsibilities or the cost was greater than we anticipated. The enjoyable part of my job was meeting the families that I spoke with over the phone locally, and from other states, countries. When I'm able to give them great news about their application process. Also leaving my job to move to Georgia was difficult after working for the company for such a long time.