Adjunct Professor (Current Employee) – Killeen, TX – January 20, 2017
This company is not one I would recommend working for. They do not have rigorous academic standards that are followed. I was told not to grade papers for a 3rd-year class as they should be graded. The students had no writing skills, it was appalling.
Faculty Payroll Coordinator (Former Employee) – Phoenix, AZ – January 19, 2017
Staff and supervisors are nice, instructors are wonderful to work with, understandable of your job. The university continues help to know your job objective, priorities and program steps to achieve your goal by doing your monthly and weekly work programs step. They require to submit monthly 40 hours continues education which I think is too much. If you fail to do the 40 hours it affect you performance evaluation. I like the graduation time because you see the students graduated and you can feel they have fulfill their dreams.
Free field trips and lunch.
Limited growth for advancement, salary not commenserable to your job, benefits not good
Campus Operations Coordinator (Former Employee) – Pittsburgh, PA – January 19, 2017
Working at the University of Phoenix helped me gain experience in a multitude of different areas. The work environment provided an excellent work/life balance and fostered a great learning environment. The senior staff was very supportive.
Full-Time Student (Former Employee) – Atlanta, GA – January 17, 2017
The facilitators had a wealth of knowledge and help students gain percpective of real-world issues and resolutions. Other student were able to add their insight of current working conditions. Completing this program required a lot of study time. Time management was necesssary to keep up with the course work and succeed in each class.
Campus Operations Coordinator (Current Employee) – Palm Desert, CA – January 12, 2017
Really nice employer. I am really into changes. This organization, however, changes frequently, and seems to be lacking a real identity at this time, as well as direction. I have seen this in other reviews and would concur this is an issue. They do always land on their feet however, and imagine even with some of their most recent changes (pending change in ownership) it will land on its feet again. But more jobs will be lost in the process, as they move to an actual business model (no frills), and reorganize. Work is pleasant, students are great, co-workers are nice, mid-management is nice. Never met any of the others.
Nice co-workers, managers, and students
Organization is facing identity crisis and lacks focus
I worked with UOPX for over six years. I was excited to help people with gaining access to higher education. In my role I was an Enrollment Counselor/Advisor, but I was actually a student recruiter in a sales role with a sales quota. Because of the DOE regulations we were not allowed to earn commissions, so I was in a sales role with all of the pressures of making a quota and little financial reward.
On a typical day at work I called at least 60 people and probably got 20 to answer the telephone. Out of the 20 that answered I was probably able to have a substantive conversation with about eight, and from those eight conversations I was able to schedule appointments or receive applications from about two. I spent my days on the telephone and in student meetings. I needed to average four hours of student contact each day on the telephone.
My management was decent. My director was married to one of the managers, another manager was his best friend. They worked hard at training us, and then making sure that we hit our revenue goals.
My co-workers were like family. Our environment was like a boiler room so we helped each other cope with humor.
The hardest part of the job was enrolling people into college that were only interested in collecting a financial aid check.
The most enjoyable part of the job was helping people to achieve their educational and professional goals.
Education assistance, and benefits
sales with no commissions, and unstable work environment
Campus Operations Specialist (Former Employee) – San Diego, CA – January 10, 2017
I truly enjoyed watching the progression of student success. From the first day they walked in until graduation. You built a relationship with them and couldn't be happier to see most students succeed.
Instructor (Former Employee) – online – January 9, 2017
Online education in synchronous and asynchronous environments are the method of the future. In an increasingly digital world, the perk of being able to do school work at any time and place are invaluable to today's working adult.
Enrollment Representative (Former Employee) – Phoenix, AZ – January 8, 2017
It all depended on the manager you had. Most managers had zero expierance at management and zero training on how to manage. Few had excellent skills and lead the teams instead of micromanaging. They encouraged expansion of your skills and cheered you on. Sadly they were few and far between. Co-workers were fantastic and really careing people.
Good discounts on tuition
company has been going downhill and was recently sold.
Sr. Campus Operations Specialist (Current Employee) – Ontario, CA – January 1, 2017
The University is going through constant change over the last few years which can be challenging as you often may question your job security. The University has allowed me to learn many skills and meet many new friends. It is a great place to start your career, though there aren't many opportunities for growth.
Associate Professor (Current Employee) – Phoenix, AZ – December 31, 2016
Phoenix really stacks up in comparison to other schools when it comes to rigor. Students who attend this school are pushed. The amount of work has decreased greatly at Phoenix. It seems that their doors may be closing in the next five years.
Business Management (Former Employee) – Phoenix, AZ – December 22, 2016
The University of Phoenix when I first started allow me and many professionals the opportunity to advance base on skills, education and performance. The culture was one of helping people achieve their goal of growing as a professional and our job consisted of helping people achieve their goal.