University of Phoenix Employer Reviews

A great place for individuals with interest in teaching to develop facilitation skills.

The working environment is professional and co-workers make it easier to work in what can be a sometimes high stress atmosphere dealing with student issues. The benefits are good including a tuition waiver that will enable you to further your own education. The downfall is that there is little room for upward mobility. If you are a person who needs – more... to keep moving up in a company there is not much opportunity here. – less

The company needs to rebuild the morale at the campus and company.

Hired, trained, and supervised the work of Enrollment Counselors in methods for pre-qualifying, enrolling, and retaining students in degree programs ranging from associate’s degree through the masters. Trained team members to assist students eligible for financial support in accessing the appropriate resources such as GI Bill, student loans, and scholarships. – more... Coached team members in developing referral relationships with current students and graduates to build the ratio of leads not generated by paid lead providers. As an individual contributor, actively recruited and enrolled students in all degree programs. Managed faculty recognition and student issues for both online and local campus students, updated faculty on classroom practices and content delivery, and worked with the Office of Student Affairs and faculty teams to improve student retention and graduation rates. Managed HR processes for the campus.

The most enjoyable part of the job was helping students reach their educational goals and graduate. I enjoyed managing a team of good people and supporting them with the resources necessary for students to accomplish their goals. In addition, I enjoyed professionally developing staff members and partnering with the director team on campus initiatives. – less

Great Place To Work I grew a lot and promoted quickly, I learned a lot about myself as a manager. The client or customer was particularly dificult to deal with. Management was good but sometimes did not act as if they had been educated in management.

Most enjoyable part is helping students succeed through their degree programs. Hardest part of the job is not a secure schedule.

I enjoy working with students and providing them with tools needed to persue their education. University of Phoenix provides comfortable working conditions and a positive team work environment. The toughest part of my job is assisting students in the reality of borrowing financial aid due to the current econimic conditions it is becoming harder and – more... harder for students to be able to afford repayment on the loans they need. However, once I am able to determine a game plan to get them to graduation and out in the working world as a better canidate it is extrememly rewarding. – less

University is very flexible and easy to work your life and daily schedule around.

Making monthly quota's for the month, making a 100 calls a day, recieve incoming calls to register them for schools, help them complete necessary paperwork, and then walk them to school for online classes, and keep in contact with students

Don't plan on advancement
Good benefits
Lucky to get cost of living increase each year
No merit raises

- develop real life examples for students
- look into current events that could be incorporated into the class
- grade students' papers
- review class material
- discuss overall progress and help students do better in the class
- come up with ideas/comments to get students to engage in important discussions.

Very good support from my dean and coworkers. Students were their to learn and participated in class discussion.

They really help train new teachers and prepare them for the classroom.

University of Phoenix is a great university if you want your work to make a difference in someone else's life.

Compensation/ benefits 5 stars (great compensation with great benefits)

Culture/values fun culture that can sometime impact business needs. 3 stars

Job security/advancement. Currently company is going through changes so there is no room to grow or promote. No clear idea of what promotion will be looking like in the future. 3 stars

Management- Leadership – more... needs to be transparent and communicate changes as it occurs on a more consistent basis. Also communicating the reason behind the changes so that the staff has the buy in as the changes occur. 3 stars.

work life balance- I am working on this since I am a workaholic but company has perfect work life balance schedule. 5 stars – less

The University Of Phoenix is a great place to work because they believe in empowering people through education. They offer many options for not only their students to be successful but also their employees. My daily activities consisted of discussing educational goals with new students, as well as supporting students through the enrollment process and – more... first course completion. While working at the University of Phoenix I learned how to connected and motivate people to achieve their goals, time management techniques that increased my productivity, and how to be a leader in my team. – less

Pretty enjoyable working environment. Managers were always on hand and always available to help. Co-workers all worked well together. Great job security. Advancement was difficult unless you were willing to relocate. Most enjoyable part was helping students further advance in their education.

The atmosphere at the University of Phoenix was overly competitive to a fault. I constantly felt like I had to have students enrolling every day. If I didn't have new students every week I was almost chastised.

The training was outstanding but the job itself was definitely not what I was looking for. This job is certainly for the Alpha Sellers.

Typical day for a Senior Advisor is to help student with the process of getting into class and helping through graduation. This involves student phone conversation, financial aid review, career services guidance, alumni guidance, dealing with student escalated issues.

I have learned that it is not easy for the average person to finish school with family, – more... kids, work. We provide a great service to help students achieve their goals.

Management is great, they help provide coaching guidance and direction.
The hardest part of the Job is telling the students that they have lost units and that will have to retake classes.

Best part of the job is knowing that I am helping students in changing their lives. – less

Very enjoyable and rewarding field. Phoenix provides a valuable learning experience to all that endevor to seek or further the education.