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71 reviews

University of Rochester Employer Reviews

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Compensation/Benefits
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great manager and co-workers, open communication was always a must with the ability to grow within the company.
Patient Rep/ Insurance Pre-verification Specialist (Former Employee), Rochester, NY – May 17, 2013
A typical day at work would start with me going in early to print the daily schedule of pediatric patients. The list would include the patients medical insurance coverage so it was my job to verify insurance and any co-pays that were needed. In order to do this I spent a majority of my time on the phone with insurance companies. After the information – more... was verified in would go into the system and enter all the valid information for the receptionist before the patients appointment to make sure there was no little to no wait time at the front desk. I was the only one resposible for verifying patients with personal insurance and medicaid which was demanding at times, however, I decided to use the last 20 minutes of each day to get and early start on the next day. I also took a training class on the IDX system that was used for scheduling patients in order to be a backup receptionist. Previously, I was responsible for collecting co-pays from all the pediatric departments and taking the money to the cashiers office within the hospital. I always had a great relationship with my co-workers and my manager had a open door policy where I was comfortable to express my concerns about any situation. This taught me how to work with people from all different cultures and backgrounds. It helped me to work on my communication skills and tailor it to any situation when talking to insurance representatives to make sure I received the correct information. The are several things I enjoyed about the job but the ability to walk away from my desk to get a break was good. – less
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awesome place to work
Ambulatory Patient Rep (Current Employee), medical center – May 7, 2013
Pros: people
Cons: lot of walking
I love working for the U of R. I meet tones of new people everyday. Everyone is polite and knowledgable.
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A harsh, hostile environment
Administrator (Former Employee), Rochester, NY – May 4, 2013
Pros: good goals
Cons: bad management
U of R attracts money from students, donors patients then spends it on highly-paid lawyers to protect top managers who are poor managers. It's a mean harsh place to work. Long hours, no family time.
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n/a
Polysomnographic Technician (Current Employee), Rochester, NY – May 3, 2013
Pros: n/a
Cons: n/a
Working here you learn more about humility and tediousness.
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Manager Facilities
Assistant Director of High Voltage Utilities (Former Employee), Central Utilities Plant – April 22, 2013
Pros: pay
Cons: harsh work environment, plant manger is not qualified.
They will promise you the world but once your on the hook they have you 24/7. No regards for family life, can never schedule a vacation, and the equipment is always breaking down. There is no recognition and the plant's management is incompetent. My parking behind the CU plant was a $1000 a year, don't forget to ask about that.
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The U of R and Medical Center is Highly Regarded in the World of Medicine
Administrative Assistant (Current Employee), Rochester, NY – April 22, 2013
The I-CARE Values are foremost in patient care and employee relations. Truly the U of R is a world class organization.
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top tier research institute
Postdoctoral Research Associate (Current Employee), Rochester, NY – April 18, 2013
top tier research institute, access to sophisticated reseach equipment
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A very passionate place
Patient Representative II (Former Employee), Rochester, NY – April 11, 2013
I was a receptionist working with children in the pediatric gastroenterology and nutrition department. I love seeing the children come in and wait patiently to be called.I would bond with the children and cheer them up when they were down and out.
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it was a great place to work at
Administrative Secretary (Former Employee), Rochester, NY – April 8, 2013
Pros: reward with free meal ticket for the good work you did
Cons: some of your coworker took advantage of their break time not returning back on time
Answering a high volume of incoming calls providing transporation for patient going to other areas of the hospital and being transfer home or other facuilty. Management there was not so good the coworkers there was great the hardest part was regristration. I enjoy communicating with the patients and physician and coworkers making sure i did my job.
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Great Hospital Environment, Typical Management Issues
Neuropathology Histologist (Former Employee), URMC, Rochester, NY – April 8, 2013
This was my first 'real' workplace, and being in a clinical laboratory in one of the nation's top hospitals was a great learning experience. There were occasional communication issues and disconnects between the administration on the lab techs.
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I was able to learn a great deal from co-workers as there were several seasoned professional Psychiatric nurses that were willing to share their exper
Staff RN II (Former Employee), Rochester, NY – April 8, 2013
Pros: wages were fair, co-workers were helpful, further education encouraged as it was a teaching hospital, good bebefit package included educational benefits
Cons: management somewhat difficult to communicate with, some rotating shifts, holiday and weekend work but that is to be expected
I worked as a staff nurse on an inpatient Psychiatric unit. We used the total-care model where each nurse was assigned a caseload of patients and provided total care for them. Because it was an acute unit, we often had discharges and admissions each day. A very good learning environment with supportive, experienced co-workers
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exciting learning environment
Nurse Leader, Pediatric Emergency Department (Current Employee), Rochester, NY – April 1, 2013
The university of rochester is an amazing place to work
My co workers are well skilled
Working in emergency medicine and being able to help children is rewarding all in itself
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Good boss, good environment, good people.
Research Technician (Former Employee), Rochester, NY – March 29, 2013
Research at UR is project-oriented. Researchers are encouraged to bounce ideas off superiors as long as they have a good chance of contributing to the work.

Only major downside: the building is large, and parking is a bit of a hassle.
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Great place to work
Payroll and Employee Records Accountant/Bookkeeper (Former Employee), Rochester, NY – March 18, 2013
Great place to work except for the employee parking issues.
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Interesting research
Research Assistant (Current Employee), Rochester, NY – March 4, 2013
Pros: career advancement
Cons: temporary position
Contacting participants from ASU to conduct a follow up phone interview. Days could be challenging trying to get ahold of participants with little information you have to work with, but going through other files and finding the correct information: successful day. Management is very understanding, always helpful and there when you need anything!
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great place to start out your career
Nurse Practitioner (Former Employee), New York, NY – February 25, 2013
Cons: pay not up to national average
large university, lots of opportunities, tuition benefits
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Intensive research experience
Post-Doctoral Fellow (Current Employee), Rochester, NY – February 23, 2013
Pros: excellence
Cons: lack of jobs for junior faculty.
Excellence is expected through attention to detail and thorough knowledge of policy, regulations and the literature.
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Management could use a lesson or two
Program Manager (Former Employee), Rochester, NY – February 15, 2013
Pros: health benefits
Cons: parking, management
Sometimes it seems as if those in positions of authority or leadership got their training by mail-in catalog.
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AA/Secretary
- Secretary IV/Academic Program Assistant (Former Employee), Rochester, NY – February 14, 2013
Worked with 35 faculty, adjuncts and instructors. Booked travel, schedules with Administrative duties.
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Very busy, a great place to work! You must enjoy working with people.
Human Resource Coordinator (Current Employee), East River Road – February 13, 2013
Review resume, solve employee issues regarding payroll, benefits, and open current positions. I have learned to be patient and to listen. I workd with a great group of people, we have worked together for many years. The best part of my job is when you have worked on an issue for a long period of time and the end result is a happy or resolved ending – more... for all partiers. – less
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About University of Rochester

The buzz about the University of Rochester is music to some ears. While the private, upstate New York research university is nationally – Read more