University of Rochester Employer Reviews

A typical day at work would start with me going in early to print the daily schedule of pediatric patients. The list would include the patients medical insurance coverage so it was my job to verify insurance and any co-pays that were needed. In order to do this I spent a majority of my time on the phone with insurance companies. After the information – more... was verified in would go into the system and enter all the valid information for the receptionist before the patients appointment to make sure there was no little to no wait time at the front desk. I was the only one resposible for verifying patients with personal insurance and medicaid which was demanding at times, however, I decided to use the last 20 minutes of each day to get and early start on the next day. I also took a training class on the IDX system that was used for scheduling patients in order to be a backup receptionist. Previously, I was responsible for collecting co-pays from all the pediatric departments and taking the money to the cashiers office within the hospital. I always had a great relationship with my co-workers and my manager had a open door policy where I was comfortable to express my concerns about any situation. This taught me how to work with people from all different cultures and backgrounds. It helped me to work on my communication skills and tailor it to any situation when talking to insurance representatives to make sure I received the correct information. The are several things I enjoyed about the job but the ability to walk away from my desk to get a break was good. – less

I love working for the U of R. I meet tones of new people everyday. Everyone is polite and knowledgable.

U of R attracts money from students, donors patients then spends it on highly-paid lawyers to protect top managers who are poor managers. It's a mean harsh place to work. Long hours, no family time.

Working here you learn more about humility and tediousness.

They will promise you the world but once your on the hook they have you 24/7. No regards for family life, can never schedule a vacation, and the equipment is always breaking down. There is no recognition and the plant's management is incompetent. My parking behind the CU plant was a $1000 a year, don't forget to ask about that.

The I-CARE Values are foremost in patient care and employee relations. Truly the U of R is a world class organization.

top tier research institute, access to sophisticated reseach equipment

I was a receptionist working with children in the pediatric gastroenterology and nutrition department. I love seeing the children come in and wait patiently to be called.I would bond with the children and cheer them up when they were down and out.

Answering a high volume of incoming calls providing transporation for patient going to other areas of the hospital and being transfer home or other facuilty. Management there was not so good the coworkers there was great the hardest part was regristration. I enjoy communicating with the patients and physician and coworkers making sure i did my job.

This was my first 'real' workplace, and being in a clinical laboratory in one of the nation's top hospitals was a great learning experience. There were occasional communication issues and disconnects between the administration on the lab techs.

I worked as a staff nurse on an inpatient Psychiatric unit. We used the total-care model where each nurse was assigned a caseload of patients and provided total care for them. Because it was an acute unit, we often had discharges and admissions each day. A very good learning environment with supportive, experienced co-workers

The university of rochester is an amazing place to work
My co workers are well skilled
Working in emergency medicine and being able to help children is rewarding all in itself

Research at UR is project-oriented. Researchers are encouraged to bounce ideas off superiors as long as they have a good chance of contributing to the work.

Only major downside: the building is large, and parking is a bit of a hassle.

Great place to work except for the employee parking issues.

Contacting participants from ASU to conduct a follow up phone interview. Days could be challenging trying to get ahold of participants with little information you have to work with, but going through other files and finding the correct information: successful day. Management is very understanding, always helpful and there when you need anything!

large university, lots of opportunities, tuition benefits

Excellence is expected through attention to detail and thorough knowledge of policy, regulations and the literature.

Sometimes it seems as if those in positions of authority or leadership got their training by mail-in catalog.

Worked with 35 faculty, adjuncts and instructors. Booked travel, schedules with Administrative duties.

Review resume, solve employee issues regarding payroll, benefits, and open current positions. I have learned to be patient and to listen. I workd with a great group of people, we have worked together for many years. The best part of my job is when you have worked on an issue for a long period of time and the end result is a happy or resolved ending – more... for all partiers. – less