I started working at the University of Toledo Medical Center right when I started college. I stayed because of my coworkers and the positive work environment. Great work experiences and very friendly staff. My bosses were very understanding and helped accommodate my school schedule with my work schedule. This relieved so much stress in my life especially during the end of my schooling. Could not have picked a better place to work throughout college!
In summary, a lot of staffing needs that cause a high amount of pulls resulting in inconsistent work environments and lack of working on the actual unit that I was hired on. Love my coworkers and the floor I work on. I just hate getting pulled and not working on my own unit 50% of the time.
Phlebotomist (Former Employee) – Toledo, OH – March 5, 2017
not happy there, very unorganized and unwilling to update software on equipment. also wont take responsibility for work related injurys with documentation, and fabricated stories to terminate employment.
no breaks most days, forced to stay over alot because of short staffing issues that they were aware of in advance.
I worked 18 years in the Medical Records department in the file room, filing patient records and loose attachments. Retrieved records for clinic, emergency room, and hospital visits. Answer 4 line phones taking requests for records.
I advanced to the record completion area assisting in chart analysis for signatures, entering into computer and deleting after doctors completed their signatures, filed charts and retrieved for signatures, assisted in suspension process.
I transferred to the Emergency Room as a registration specialist. I registered patients for emergency room visits. I entered insurance information and took copays. I would help patients to wheelchairs when needed. I have excellent public experience, courtesy to all.
My last year I worked in the call center where I answered 4 line phone calls for clinic appointments. I would take pertinent information and insurance information for all patients.
Days were very routine, great place to work with excellent job security, benefits and compensation. Enjoyed most the variety of people I came into contact with everyday, patients, peers and co-workers.
Healthcare Laboratory IT Analyst (Current Employee) – Toledo, OH – July 28, 2015
What I find most exciting is the recent organization restructuring. New administration is receptive to hearing the voice of both the customer and staff. New president is motivated to see the medical academics grow. The most enjoyable part of my job is learning IT roles in both academic and hospital environment. Co-workers are friendly but not very customer service oriented. Management is now more approachable and receptive to ideas. Hardest part of job is access to needed resources. The new administration is working to turn this around.
Surgery Scheduler (Former Employee) – Toledo, OH – June 18, 2015
This was my first very important job. Working with surgeons, nurses and other secretaries was very much an honor. Watching students become residents and residents become doctors was also an exciting part to witness. However, getting to know our patients and helping make a difference in their lives was the greatest blessing about my job.
Medical Assistant (Current Employee) – Toledo, OH – March 25, 2015
I believe the managers here lack education on how to handle the diversity of employees. All around great place to work. I enjoy the people and patients we see on a regular basis. The drive is a bit far for myself that is why I am looking outside this area.
Health Data Analyst Support (Intern) (Former Employee) – Toledo, OH – February 28, 2015
As a healthcare center, working in UTMC required patience, teamwork and supportive to others view and culture. In HIM department it is very important to have co-ordination with clinical and billing department.
I enjoyed the atmosphere I worked in very much. It was very busy and fast paced. This is where I did my externship and continued with employment. I worked in the renal department and it was sad to see the people being treated for kidney transplants or just being treated for kidney problems.