Workplace of much Cultural Diversity
Assistant Director - Customer Services (Former Employee) – Washington, DC – April 27, 2016
A typical day at work for me was fairly fast-paced during the peak seasons (January and August) and steady during the non peak seasons in the Enrollment Services unit.
As an employee, I learned to become diverse in handling each customer. As everyone is different, my role required me to be versatile from individual to individual.
Management is very data-informed and data-driven, which required the Unit to follow suit and operate most efficient and effectively.
The hardest part about the job was the lack of cohesiveness and interconnectedness across departments. However, this is getting better--as opposed to departments working in silos.
The most enjoyable part about the job was establishing professional working-relationships with colleagues (mostly) within the unit, external influencers, current students and prospective students.
Benefits, Salary, Cultural Diversity, Location: Red Metro Line
Less than par perception