IreneH – July 8, 2013
I have worked for this company for over 6 years and I have never encounter any of these issues. I have been in the Hamilton location since September and I have yet to fail. Management has been nothing but helpful, from greeting tables, running food/drinks, taking orders, seating tables, cooking, expo'ing, bussing tables, etc. All in all the managers bust their butts to make sure that every guest and employee have everything they need. As for being under qualified your crazy 3 out of the 5 managers started off as servers in that exact store and worked their way up to management. The other manager has been in the service industry for over 8 years including 3 years with our company. As for the GM he has been with the company since his bussing days (15+ years). If anything it seems like the company wants everyone to succeed and improve and will give you the tools to do it. I won't even address the so called "horrible working conditions" because it seems like a disgruntled employee trying to deter others from visiting. We are a restaurant and there are always typical restaurant problems but nothing like what this person has spoke of. The staff at Hamilton (and at the Bock Group) take pride in everything that we do. This is our life and our lively hood. We feed our families, pay our bills, and put our children through school with these jobs. We have made friends and people we now call family by working with this company.