Unum Employee Reviews in United States

Found 200 reviews matching the search
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Good place to work
COMMUNICATIONS MANAGER (Current Employee) –  Portland, MEAugust 17, 2016
Job security, opportunities to learn and grow. Great developmental programs for young professionals. Culture is positive, focus on doing what's best for the customer.
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Great People
Global Services (Current Employee) –  Portland, MEJuly 7, 2016
Give you the opportunity to succeed in many different ways. All of the people are great, and give you a sense of family. The new movement towards an AGILE environment makes it much easier to do group work.
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Not what they tried to sell me on
Claims adjuster (Current Employee) –  Worcester, MAJune 29, 2016
This was not the job they tried to sell me on. The pay and promotional opportunities are lackluster. It can be extremely stressful. There has been significant turnover in the past couple years because there is no place to grow, the work/life balance is poor (if you try to take a vacation expect to work 60 hours the week before and the week after), and you are unable to speak your mind. Independent thought is not encouraged. Watch your back. You are not valued. They have promoted unqualified taskmasters to management so it has become downright abusive. Only apply if you are 20 something looking for a stepping stone. This is not a mid career workplace.
Pros
Free parking
Cons
Managers are taskmasters and bullies. Impossible to get a raise/promotion. Can't speak your mind.
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na
Intake Specialist (Former Employee) –  Chattanooga, TNJune 28, 2016
it was good at the beginning but at the end it was not. good benefits. hard to move up unless you know the right people. they make it seem like you can transition easily but it is not that simple. you must first put in 18 months as a call center representative before being promoted
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A fun, enjoyable workplace
Scholar/Intern (Former Employee) –  Chattanooga, TNJune 28, 2016
Unum insurance is a great place to get your foot in the door. Everyone is very welcoming and want to help you reach your goals.
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Large employer with very few actual advanacement paths
Operations Engineer (Current Employee) –  Chattanooga, TNJune 28, 2016
Unum is a great place, but due to that many in leadership positions tend to stay and the advancement path can stagnate.

They have done a poor job of updating legacy systems and are mired in past IT mistakes.

Overall, if there were more stability I'd love to stay.
Pros
Great salary and benefits
Cons
Tons of red tape, stuck with 30 year old admin systems.
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Room to advance
Senior Cash Processor (Former Employee) –  Portland, MEJune 26, 2016
Great company to work for. Very flexible with work schedules. Training is thorough. Lots of opportunity for growth and movement within the company.
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Call Center
Client Data Specialist (Former Employee) –  Chattanooga, TNJune 23, 2016
Extremely flexible schedule for those in school. Lot of room for advancement if there are job openings after your time in the internship is over.
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A really good place to work and with good people surrounding you.
Information Systems Operator (Former Employee) –  Chattanooga, TNJune 7, 2016
Turnover was given and then monitor the environment to make sure all systems were doing well. Everyday was a learning experience being a computer environment. Good leaders top to bottom. Great co-workers who were fun to work with and we all got along. Dealing with systems issues and the mainframe. Working with the mainframe such as doing an IPL.
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It all depends on the department
Leave Specialist (Former Employee) –  Chattanooga, TNJune 5, 2016
Extreme pressure for production - extremely stressful, office building is nice and free parking is a perk. The subject matter was interesting however professional development can be politically charged.
Pros
benefits
Cons
stressful environment
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loved it there...was rewarded with several promotions
Senior Service Associate (Former Employee) –  Chattanooga, TNMay 22, 2016
loved it there...was rewarded with several promotions
I also gained extremely valuable experience and training. Loved my coworkers
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Clash of Cultures
Senior Storage Admin (Former Employee) –  Columbia, SCMay 16, 2016
This company's culture was different prior to consolidating with 2 other insurance companies, thus making one big company. Cultures from the north, south, and mountains clashed. There was a lot of unsettling during these times.
Pros
Great Infrastructre
Cons
Job security
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My department had excellent management and schedule flexibility
Telephonic Enrollment Specialist (Former Employee) –  Chattanooga, TNMay 16, 2016
Typical day consisted of taking phone calls, more or less depending upon call volume.
I learned how to communicate better and how to help people problem solve.
Management was great. Very receptive to the skills and needs of their employees.
Most of my coworkers were kind and cooperative, but people are people so there are always occasional issues.
Hardest part of the job was that sometimes I had to work until 8pm and most of the day is spent sitting.
Most enjoyable part of the day was getting to interact with some interesting people and the flexibility of the hours.
Pros
Flexible hours
Cons
All day sitting down
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Excellent company
Release Communications Manager (Former Employee) –  Portland, MEMay 9, 2016
Great growth opportunities at this company and plenty of educational pathways. Top down communication is very open here. You always knew which direction the company was moving and what your priorities should be.
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Better place to work
Test Lead (Former Employee) –  Portland, MEMay 6, 2016
It is the place where I could get a chance to get well versed in Agile Technology and Web based Testing. Fun place to work where I had got some good friends.
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Large Insurance Company with inheriant inefficiencies.
Investment Officer (Current Employee) –  Chattanooga, TNMay 4, 2016
An old insurance company that is struggling to evolve and become more efficient. A lot of job duplication. A lot of old systems that don't work together and a lot of managers who manage to the plan and don't take a risk to improve things and make it a more modern company.
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Unum
Customer Service Specialist II (Current Employee) –  Chattanooga, TNApril 25, 2016
Unum will give you the resources needed to be a successful CSR.
Worklife balance is difficult if your working in call center.
Pros
great co workers
Cons
Short lunches, crazy schedules
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Great company but lots of change
Client Manager (Former Employee) –  Glendale, CAApril 21, 2016
This is a Fortune 500 company with strong roots - but privy to change. The benefits are great. Work/Life balance is a struggle in the sales job. Co-workers were absolutely wonderful. Also like the emphasis on community outreach.
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Young and Fun Work Environment
Field Coordinator, Client Manager (Current Employee) –  Minneapolis, MNApril 17, 2016
Unum has a great work environment, with good people. It is a Sales Office so it is hard work, but high payout. The benefit package is great! Unum has the best training program.
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Not Amazing.
STD Disability Benefits Specialist- Glendale (Current Employee) –  Glendale, CAMarch 30, 2016
It's not a bad place to work, if you are the complacent type that isn't interested in career advancement. I've invested several years, thus far, and have yet to truly feel valued. I acknowledge the stable income the job yields, but it is just a job, unfortunately, nothing more and nothing less. Most all employees are intelligent, start off eager, are hard working and motivated. But, the annual raises are about 1-2% and the annual potential bonus is not amazing either. Managers don't really focus on your development. This is sad. It'd be a much better place if managenent was SIGNIFICANTLY more invested in the professional growth of employees. As that is far from the case, I can say that working here will bring disappointment for anyone who wants to develop any good transferable skills. That being said, enter at your own risk.
Pros
Great coworkers
Cons
It's hard to take any time off, bad work/life balance due to the overwhelming high amount of work; poor career advancement outlook
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Overall rating

3.9
Based on 213 reviews
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Ratings by category

Work/Life Balance
3.8
Compensation/Benefits
4.0
Job Security/Advancement
3.4
Management
3.5
Culture
3.7