Stressful, hostile community without any decency and/or respect for lower-tier staff
Pros: a few slow work days on the weekends and holidays.
Cons: short breaks (often interrupted, or not given), complaints about the work being left behind by other shifts, being heavily overworked without any consideration...
On a typical work day (while I was still employed here):
I've experienced several unpleasant occurrences. To make this short; it was too much work. I can handle a lot of hard work normally, but having to cover the other two shifts' work everyday, just because they've managed to slack off daily, is not a fair deal. If there have been call-offs, then – more... that's understandable, but I don't like being pulled off of my assigned schedule everyday to do someone else's work, especially while they're right there, unoccupied.
What I've learned:
I've witnessed enough hostility and discrimination here to the point that I've adapted to it; I can endure it much more effectively than I used to. It still bothers me from time to time, but that's going to happen everywhere. I just needed a change-- a new job, in a different place.
Management: In short, the management was fine. There was a bit of sloppiness when it came to arranging the shift's schedules (changes from call-offs, no-shows, tardiness, etc.) This often resulted in scattered assignments; workers in the department would unexpectedly get pulled off of their assignments, several times a day, to do something that someone absent was originally scheduled to do. When a housekeeper couldn't finish three shifts worth of work, it often resulted in a reprimand, write-up, and/or a poor work performance review.
Co-workers: I haven't had any problems with my co-workers within my department. The only troubles I've had were with a few people working in the other departments. An example would be the nurses or doctors throwing trash and bio-hazard tools (sharps, used syringe, contaminated debris) into the linen bags, or regular trash can instead of the bio-hazard (red) trash can. A few housekeepers often got stuck with these needles through the bags while pulling the trash. The ridiculous part about it, that I can recall, was when a housekeeper was asked by one of the supervisors to draw a picture of the needle...
Hardest part of the job: There were several, but the worst part, in my opinion, would be the problems of having to deal with the occasional rude, disrespectful staff and visitors, along with the backed up work from the previous shifts, or being short-staffed from absences or too many people being given vacation days within the same week.
Most enjoyable part of the job: Unfortunately, I've found no enjoyment from working at UPMC. The two-and-a-half years I've spent there felt like a punishment than a job; none of the hard work and effort was appreciated or acknowledged enough.
This was my honest review, nothing personal, nor intended for sabotaging. – less