Pros: great benefits, semi-competitive pay, wonderful coworkers
Cons: poor management, short staffing, negative environment
As far as compensation and benefits, it's almost impossible to beat UPMC. However, those benefits come at a high personal cost.
While most of the lower-level employees are great to work with and the work experience with the patients is very rewarding, poor management makes for a toxic environment.
There are a few fantastic managers, but unfortunately they either don't stay with the company for long or are not permitted to hold management positions for very long. The prevailing management philosophy is flawed and could not be farther from the "dignity and respect" campaign that is supposedly held in such high regard.
If you're a salaried employee, be prepared to be worked like a dog. The expectation is that UPMC comes first, family comes second, and good luck with anything else. 50 hour and even 60 hour weeks are not unheard of and in some departments there's an expectation that even when you work a M-F job, you'll be there on the weekends as well. Also, it's not uncommon to be wholly trained by lower-level employees. In my tenure with the company, I've only been trained by one manager. In some cases, the manager is not at all familiar with the computer applications and job functions that keep the department afloat - that responsibility falls to the lower-level employees. Needless to say this causes a lot of difficulty when it comes to efficiency and productivity and leaves the door open for misunderstandings and mistakes.
As for dignity and respect, they're little more than buzzwords at UPMC and not the culture. I've seen employees pressured for personal information unrelated – more... to work, I've seen managers divulge private information regarding health or personal matters without the employee's consent. Worst of all, I've seen employees under financial hardship shamed by name at meetings for not making monetary donations to certain fundraising campaigns. I've worked for several departments and these issues are present almost universally across the board from the lowest level of management to some of the highest levels of management. It's not an isolated issue, it's a problem with the overall management culture.
The bottom line is this: If your top priorities are compensation and benefits, you can't beat UPMC. If a positive and supportive work environment where you feel that your contributions are valued and a good work/life balance are key to your employment search, look elsewhere. – less