Pros: my wonderful coworkers and project management work
Cons: executive management did not always provide full backing when promised.
As a Director in IT, I had 6 teams reporting to me with approximately 50 FTEs. I had great relationships with all of my direct reports and their staff members. I encouraged training and enhancing their skill sets to continue advancing in their careers. My staff members were very loyal to me, and I was fully up to date and engaged in all of their duties all the while giving them the space they needed to run their individual areas. I am a strong believer in premium customer service and this was represented throughout my department. I attended several daily meetings with every job level from managers (and their staff) all the way up through Senior Executive Management, including the CFO of UPMC.
I was deeply involved in cost savings efforts and took the initiative to start projects to improve current processes in place as well as bring new ideas to the table. I had very good relationships with my peers and still do to this day. I was often given challenged and failing projects at UPMC to rebuild and turn into successful and rewarding programs for the UPMC enterprise. I thoroughly enjoyed the project management work in which me and my teams could observe current situations, analyze data, revise processes and put our hard work into action to see them become valuable and useful assets.
I learned so much in my 17+ years at UPMC. I worked every position from Operator to Operations Engineer to Project Manager all the way up to Director. I take great pride in my work and strive to achieve my goals so I can truly feel accomplished with the work I've completed each and every day. I have – more... a strong work ethic, and I am aggressive with any task given to me. I had a wonderful mentor (my Direct VP) that taught me so key skills in management. I honor what I have learned today and apply them to my everyday life. I am extremely loyal and work hard for what I believe in, even if challenge and need to prove my standing on a situation. At the same time, I am very reasonable and can listen to my coworker's point of view and look for common ground.
The most enjoyable part of my job is seeing my managers and their staff happy in their jobs and proud of the work they do and getting recognized for it. – less