Co-workers dedicated. Computer system needs upgrading. Scheduling needs updated practices.
Phlebotomist Technician (Former Employee) – Colebrook, NH – December 30, 2013
One needs to be a generalist in this small town hospital laboratory. This difficult requirement causes a moderate amount of turnover as many older technologists, who may want to live in the area, specialized in their hayday.
The lab equipment is very well updated, but the hospital computer system is not.
The hardest part of the job was trying to be as efficient as I was used to being... due to lack of standardization in training. The on-call system of covering the evening hours should be updated as technologists do show signs of fatigue after a difficult week of night-time "call ins."
A typical day of work was acquiring, processing and reporting inpatient samples by 9 a.m. Phlebotomists helped draw outpatient samples until lunchtime which allowed the technologists to concentrate on assaying these samples. After lunchtime, the technologists acquired and ran all samples. The staff left on a staggered schedule, thereby covering the lab until 6:30 pm, at which time one staff member was on call until 6:30 a.m. the next morning.
Call-ins happened almost nightly, and many times happened several
times a night.
Committees did a great job with special events, like cookouts, holiday celebrations and staff recognition.