Urban Financial Group Employee Reviews

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Job duties
Loan Originator/ Inside Sales (Former Employee) –  Philadelphia, PASeptember 18, 2013
• Responsible for soliciting, negotiating, underwriting and coordinating the closing of routine residential, construction and commercial mortgage loans in compliance with the Bank's policies, procedures and related laws and regulations. Promotes.
• Quality mortgage loan customer service and related activities; engages in business development opportunities; develops good
• Customer relationships; and markets and cross sell other banking products. The position is responsible for attaining established individual, department, regional and Bank sales goals though active participation in sales management and officer call programs.
• Attaining established lending compliance goals as directed by Senior Management
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Productive Workplace
Loan Account Manager Assistant (Former Employee) –  Tulsa, OKFebruary 7, 2013
Overall it was a pleasant place to work. I learned how to manage loan accounts & all about the reverse mortgage process. Management was difficult at times, but they were working hard to fix the issues. Co-workers were goal driven. Hardest part of the job was rejecting loan applications. Most enjoyable part of the job was satisfying our clients.
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Good employees, terrible company.
Customer Service Representative (Former Employee) –  Philadelphia, PAJanuary 11, 2013
The hours are very very very long. 9:30-7 M-F and a you have to work 2 Saturdays a month. Most of the employees look worn out and complaining of their pay being messed up.
Pros
free coffee and tea, working downtown philly
Cons
long day
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Offered reverse mortgages to seniors
Customer Service Representative (Former Employee) –  Philadelphia, PAAugust 3, 2012
Bad product for seniors. I made over 300 calls per day. Reached monthly goal of 2 interested parties per month.
Pros
easy location
Cons
callings seniors over and over who asked to be removed from list.
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Overall rating

3.4
Based on 5 reviews
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Ratings by category

Work/Life Balance
2.3
Compensation/Benefits
3.0
Job Security/Advancement
2.8
Management
2.3
Culture
2.5

Urban Financial Group Reviews by Location