A fast paced yet understaffed retail environment with less than clear lines of duty.
Pros: some free time, good discount
Cons: understaffed, overworked employees, high stress
As a full time employee, a typical work day would be a 7am-4pm shift during the weekdays, and different shifts on the weekends. During the morning I will perform tasks such as cleaning, receiving shipment, and merchandising before the store opens at 10am, at which time focus is shifted towards the customers.
During my time at Urban Outfitters, I have – more... brought my textbook knowledge of fashion, merchandising, retail and business to life with plenty of real life experience, and now feel comfortable moving on to bigger things.
The management at the store is constantly changing, whether it is because they have transferred stores, been promoted, or left the company entirely. At this particular location, the micromanagement style of leadership is excessive, although I've heard of better circumstances in other locations. A lot of competition is created between department managers, which tends to create tension between management staff.
My non-manager co-workers are mostly 18-20 year old college students who enjoy the discount and are looking for a little extra spending money.
The hardest part of my job is that it is constantly changing. As a senior team lead, I am the only employee in the store bridging the gap between management and associates. I will rarely know what my tasks will be from a day to day basis, as I am typically used as the person to pick up extra slack managers do not have time for, in which case it is my duty to take over.
The few and far between moments where I get to work on my own merchandising in the store independently are the times when I most enjoy my job. The hands on and visual side of the job is what has been keeping my interest in the job for this long. Unfortunately, this does not happen as much as I would have hoped for when I accepted the promotion. – less