Pros: opportunity for advancement
Cons: last minute schedule changes
A typical work day for any employee at the UO DC in Trenton is to receive or put away product, pick, pack, or ship orders to customers. The employee comes in knowing what is expected of them each day. Most of the time it does not change.
I learned most of the processes at Urban Outfitters simply because I showed initiative and asked a lot of questions.
Management, for the most part, is fair and caring, however, Urban does tend to promote some really young people into management.
The hardest part of working at Trenton is the hours. In the past two years as they have planned the transfer to Gap, they haven't hired enough employees to keep up with volume of orders, so schedules change to 7 days a week, 10 hours a day very frequently and sometimes with no notice. You can walk in on a Friday, expecting to be off, and suddenly, not ONLY are you working 10 hours that day, but also Saturday and Sunday. It makes finding babysitters difficult on such short notice.
The most enjoyable part of the job is having the opportunity to learn and grow with the company.
The worst part is the employees at Trenton. Your average employee is young, still lives with their parents, has no real responsibility, and just generally doesn't care about the quality of work that they put out. Many of them are consistently late, don't push themselves to meet production, and are more interested in hooking up with each other than putting out top quality product for the customers.
Urban Outfitters is, overall, a great company to work for, and will likely find higher quality employees in Gap.