Urban Outfitters Employer Reviews

Normal retail job. I was able to move into a shift leader position fairly quickly which was nice because it was the same hours every week, but I never made it to the management level due to cliques. The culture of Urban Outfitters was very similar to high school, Management were the popular kids and part time employees were trying to be like them. Management – more... never got anything done and never followed through with making sure their departments were being productive. Nor did they ensure the employees were ensuring quality customer service. – less

This is a place that emphasizes doing as little work as necessary to get everything done. Its an incredibly relaxed atmosphere but is run in an unprofessional manner. Do not expect promotions unless you make your intentions known constantly.

A typical busy day at work involves a lot of customer service. When dealing with some customers, a lot of patience is needed. Handling the cash registers as quickly and as efficient as possible is a big must. At times, I have to perform other store tasks, such as checking inventory and packing and shipping out items that were ordered from our store. – more... The managers are always there to answer any of my questions and are always helpful. My co-workers are a lot of fun to work with and we all get along. We work well as a team and help each other out when we need it. The hardest part of my job is that sometimes closing the store takes us until 1am. The most enjoyable part is being able to provide great customer service and knowing that they are satisfied because of the service that I provided. – less

The entire work experience at Urban was very well enjoyed. My coworkers were very friendly and helpful, management was also very kind and always had smiling faces.

The management wasn't too great at this store. At times I would ask a simple question about the cash register, such as things about gift cards and they would get annoyed. But the job was only for the holidays so there wasn't much I could say about this job other than that. My co-workers who I got hired with were great people.

the staff is great and the kids are better. I have never worked at a more enjoyable workplace than Children's Courtyard.

My typical day was to make sure all clothes are fold and in place. Making sure the floor stay clean. I learned how to make sure all hangers are neatly aline. Very fast past and rewarding. Love working with my co-workers and management because we worked as a team. The hardest part was during Black Friday, it was so hard to keep the floor neat because – more... of the high traffic. I love working the store because I am a people person and fashion lover. – less

Everyone I worked with was pretty nice, but it could be very clique oriented at times. The scheduling is HORRIBLE unless you are a full time employee (which most are not). I would have 3-4 on call shifts that were hardly used in a week along with an actual shift if I was lucky. Sometimes they wouldn't even bother having me on the schedule untill the – more... weekend. They are also a fan of scheduling people to close saturday night, and then open early sunday morning. I think most scheduling problems had to do with poor communication amongst management since the same person did not make the schedule every week. I honestly didn't learn that much working here, other than how to perfect fold. The best part of the job was the 40% discount and the fact that your family and one friend gets a discount as well. The company also has also benefits, but once again thats only if you are full time. – less

Not a good place to work unless you're in high school.Mangers do play favorites and are not very accommodating unless you are a team lead or one of their favorite employees.No room for growth especially if you can see the bull in the managers.

Great work enviroment.,Great pay , nice benifts , cool co workers

The managers play a game of favorites. You can't live off this job, as not a lot of hours are distributed. Best part is the 40% discount. Managers are inexperienced and not interested in keeping a happy employee. Great job for newly graduated highschooler, or someone attending college looking for something to give them very little extra weekend money.

Every morning Monday through Friday I put out Womens Accessories which include jewelry, bags and shoes. I also train other employees on cash registers and inform them of different policy changes in the store. I assist customers with shopping. I shadow managers and currently in training to become a manager. The most enjoyable part of the job is training – more... others and the hardest part is finishing shipment when I'm suppose to ring up customers all day. There is a lack of coverage in the store, so I'm mostly doing more than five things at once. I learned to step up as a leader. I gained more confidence in my work and take pride in what I do. – less

A day at urban is answering incoming calls, customers placing orders, tracking there packages, paying for there orders, answering questions that a customer may have, helping the customer in which ever way possible & transfering calls.

Staff is very friendly and likeable
Management is dedicated to making the store better

Part time hours unless you are a team lead, manager, or operations. Earliest shift starts at 6 a.m., and the latest you will be there if you are closing would be Midnight or 1 a.m.

There isn't much room for growth, depending on the district you work in. Co workers are usually great and the most enjoyable part of the job.

Urban Outfitters promotes a relaxed environment and encourages it's associates to embrace their inner selves. The goal of the store is usually to have great sales while enjoying yourself. The management is a bit shaky. Some of the managers treat their associates fairly while others, not so much. The hardest part of the job is dealing with difficult – more... customers and theft. But the most enjoyable part is the customers. You meet a variety of people and it's a very upbeat place. Co workers usually feed off of your vibe and are great for the most part. – less

Customers are rude, management sucks, hours sucks, staff sucks

They have a certain type of person they look to hire and if you do not fit that mold then there is no way to really get promoted. They try to seem diverse by hiring people of color but once they are done with you they push you out. They also seem to not like people who think for themselves, they want you to join their clique and if you don't they don't – more... want you there.
A lot of drama is created by the store manager and the other dept. managers. A lot of cattiness and a lot of gossip, it's like being high school all over again. I have worked in retail a long time and can honestly say this is the worst experience I have ever had working for a company. – less

MY DAILY DUTIES WERE THE REGISTER.
MANAGEMENT CAN BE A LITTLE ALL OVER THE PLACE BUT OVERALL HAD THEIR THINGS TOGETHER

This company is one of those companies where there is clearly something wrong with the ethics and the employee manager relationships. When I first began to work there I wondered why all of the employees just seemed drained but then after about 4 months there you very much so understand that what is asked (or should I say demanded) of you is ALOT given – more... how much money they pay. Not to mention my coworkers were not only lazy (constantly calling out) but the managers would get stressed out and lash out on the employees. I was so glad when I left this company. They either need to up the base pay for employees or make the work experience worth dealing with, maybe in doing this their turnover rate wouldn't be so high. – less