Amit Chandola in Land O' Lakes, Florida 18 days ago
I have applied to numerous positions with USAA and always got the "we are sorry to inform you...". Finally I got an email to complete the assement, which I did and then another email for a phone interview! Unfortunately it did not go any farther that the phone interview. I emailed the recruiter to ask for the future if I did anything wrong or what I could improve...she did not respond. I continue to apply and continue to get turned down. I have a college degree and all the qualifications they ask for...why am I not even getting past sending my application?! My husband just got hired there and I aswell know a couple other people that work for the company. I would love to work there! I have recently revised my resume in hopes that a change may look better for me...
Any advice for me? Has anyone been turned down for a position then applied for others and got the job?
TooTiredToSell in Tampa, Florida 20 days ago
Every business has it's own style. What is the office environment and culture like at USAA?
Are people dressed in business casual, jeans and t-shirts, or full-on suits? Do folks get together for Friday happy hours and friendly get-togethers?
What is a typical day in the life of an employee at USAA?
Somone Wyatt in Albany, New York 24 days ago
I am a 18 year employee that was laid off in 2004. I am updating my resume and need to know what I should list as a phone number for USAA. If I recall, it is an automated verification number (you could never call HR directly).
Does anyone have that number??
scottsummit2010@gmail.com in Santa Monica, California 2 months ago
This is to all USAA Members ONLY!
Do you know how much compensation Bob Davis and other executives get?
The members own the company! Please write to Bob Davis and ask. Who is monitoring USAA, not the rubberstamp board of directors.
HonestOne in Boerne, Texas 3 months ago
Up until the time Bob Davis took over, this was the greatest company around. Then it was known that the dollar was all we wanted. My loyalty died quickly along with so many others. I saw so many valuable employees turned out with a wealth of experience because technology replaced them. Upper management didn't stop to think technology can't offer the personal touch USAA was known for. No I'm proud anymore, I've even bought my coverage from another company.
disguntled phone jockey in san antonio in san antonio, Texas 3 months ago
what is the basic licensing called for a claims representative at USAA? What are some questions that are on the test? Give examples please. How can I prepare for it?
Ashley Tompson in N/A, Georgia 3 months ago
If you have bad credit will you not get hired at USAA?
Ashley Tompson in N/A, Georgia 3 months ago
I've heard that USAA has been paying rank and file employees 20% bonuses the past few years. Wow!
What is that based off of? Customer satisfaction? What if you aren't a customer-facing employee? Then is it then based on individual performance?
What is the 2 point scale thing about?
Ashley Tompson in N/A, Georgia 3 months ago
I feel for those in the heat of battle but for gods sake...when will usaa take notice that we all don't have to have respect for the military to work at usaa. I would like to know the exact number of military personel that have actually been in combat since 1976. I'll bet its a tiny number and for that tiny number I salute you but I'm sick of having to refer to every man and woman that filled gas tankes for military vehicles as a hero. You went into the military as a job and to have your apartment paid for and all those kids you'll be poping out the first 5 years paid for. I for one am going to stop every 7-11 employee I see and thank him for puting his life on the line for working the night shift for 8 bucks an hour with crapy insurance so I can get my Cheetoes.
If you do it for free then give me a call folks......USAA acts like a woman going through hormone therapy over a few cocky youngsters blowing their military pay on freakin jet skis and tatoos.
Ashley Tompson in N/A, Georgia 3 months ago
I currently work in IRU and started training in Novmeber 2006. First suggestion, I thought the training could have been much better than it was. When I finished training, I felt like I could have been better trained to do my job as a claims representative. I felt that too much time was spent on Enterprise training and not enough on what our actual job is. Don't get me wrong, I am fine with getting referrals, but I think management puts way too much emphasis on this for us being claims reps. I was penalized in my evaluations for not getting enough, when it was not even an original part of my job description. I am doing good with it now, and also with the main part of my job. One of my main gripes now is the scheduling. I started on a 5 day schedule but was recently forced to take a 4 day schedule to include working every Saturday (one reason I left my old job), and on top of that, lost some benefits such as holiday pay. Also, as far as getting time off is concerned, it seems to be nearly impossible. I realize it is a staffing thing, but I hardly think that one missing person is going to make members take notice. A good solution for the every Saturday schedule is just to make it every other Saturday, that is much more reasonable. The shift premium pay for Saturday is much appreciated, however. Aside from all that, the benefits at USAA are pretty good, and the people I work with are nice. For the most part, serving the membership can be pretty rewarding especially when I get a chance to really have a good talk with member. I would like to move up to a senior claims position hopefully next year, does anyone know what the starting pay is for that?
