Pros: benefits, bonuses and amenities
Cons: selective, sometimes descriminatory internal hiring practices
USAA, a company culture build upon the shoulders of the US military, past, present and future, provides a relatively relaxed, holistically impressive working environment. Considered a campus, USAA provides employees with a park-like atmosphere (walking trails, wildlife, sports and recreation fields), as well as an onsite gym (membership and fees required), – more... nurses station, and cafeteria ($$$), They also have a gift shop, and invite several independent vendors in that sell small gifts such as jewelry and books.
As a company that cares about the employee, USAA offers an excellent health insurance package and even provides discounts and savings for specific health-related activities and checkups.
The only negative experience is, at the end of the day, this is still a business and business decisions are made daily that impact the overall membership. As a provider of choice for the United States military, active or otherwise, and their families, USAA has made some difficult decisions with rates and that impacts customer interactions with service personnel on a daily basis.
Finally, veterans and active duty reservists will find that advancement is available at USAA, while many who lack a military background will find it more difficult to achieve growth options. – less