USAC Employee Reviews

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Fun and productive environment
Senior Software Developer (Current Employee) –  Washington City, DCAugust 25, 2017
Working at Universal Service Administrative Company is a double reward Job. You work for a good cause, and this is a Non-profit Company, and paid handsomely with really good benefits.
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A very good company to work for.
Universal Service Administrative Company (Former Employee) –  Washington, DCAugust 2, 2017
The Universal Service Administrative Company (USAC) is an independent, not-for-profit corporation designated by the Federal Communications Commission (FCC) as the administrator of universal service. E-File allows contributors, service providers, and beneficiaries to electronically enter data, process invoices, submit, verify and certify FCC forms. E-File also supports company officers and general contacts in performing administrative tasks, such as resetting passwords and managing entitlements.
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• Managed patching and configuring before the code release into production. • Planning and managing release activities according to existing release s
Build Engineer and Release Manager (Former Employee) –  Washington, DCOctober 31, 2016
• Develop a minute-by-minute plan for managing the release and document the changes.
• Seek exceptions for off-cycle releases from Technology Change Management team.
• Automated build and release process.
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Small company but has a family feel
Account Specialist (Former Employee) –  Carrollton, TXOctober 25, 2016
I spend 100% on my day working email and 40% making calls. Our company is not very big but a few of us have been here for over 5 years. This company is very understanding when it comes to your personally life. I love we don't have to dress up everyday makes for a very comfortable environment. I've been doing my same job over 4 years and have a great understanding on what to do so I don't have any hard days.
Pros
Not to many people and you don't have to deal with office drama.
Cons
pay.
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benefits are the best thing about working here
Finance Assistant (Current Employee) –  Washington, DCSeptember 23, 2016
The benefits are really good. It is the best thing about working for this company in my opinion. The pay is not much and almost everyone i know has a seconds job or needs one.
Pros
free breakfast every month
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• Automated build and release process. • Experience with development and writing scripts. • Used Maven and ANT scripts to build the source code. Suppo
Build and Release Engineer (Former Employee) –  Washington, DCMarch 7, 2016
• Automated build and release process.
• Experience with development and writing scripts.
• Used Maven and ANT scripts to build the source code. Supported and helped to create Dynamic Views and Snapshot views for end users.
• Implemented & maintained the branching and build/release strategies utilizing Subversion.
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productive and a good place to work
Customer Service Rep (Former Employee) –  Carrollton, TXOctober 30, 2014
dispatch roadside assistance

learned customer service skills

managment was ok

had great coworkers

having to sit for a long period of time

working with computers and every call there was a story that was interesting
Pros
layed back enviornmen
Cons
did not receive a raise while i was there
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This is workplace has great benefits and our workers are productive here.
Universal Service Administrative Company (Current Employee) –  Washington DCOctober 21, 2014
This workplace is has daily responsibilities and goals which need to accomplished. Expectations are to exceed and excel... It is a productive environment work place.
Pros
Great Benefits such as insurance and time of/ commute reimbursement
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Exciting work place with opportunity to use new technologies
Software Developer (Former Employee) –  Washington, DCSeptember 29, 2014
USAC is competitive work environment that allowed developers to try new technologies. With SCRUM methodology as software development method, the time for planning, design and development and testing was well utilized.

The piers and management was nice and co-operative.
Pros
Good benefits
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Nonstressful Environment with Great Benefits
Program Manager (Current Employee) –  Washington, DCJuly 22, 2014
USAC offers a wide variety of benefits and provides a workplace that is fairly non-stressful. Very few employees work late into the evening or on the weekends and the work week is almost always just 40 hours. The leadership team is very bureaucratic and promotions do not always go to the most qualified individuals.
Pros
L Street Location, No Long Hours
Cons
Weak Leadership Team
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Very cheap management thinking and unprofessional environment
BA (Former Employee) –  Washington DCMay 5, 2014
Very cheap management thinking and an unprofessional working place. They put mental pressure to the professionals and do spying on regular Activities. Not flexible and sometimes show rough attitude.
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Poor leadership
Manager level (Former Employee) –  Washington, DCJuly 29, 2013
Few opportunities to advance once you are beyond entry level. Essentially no raises, even for top performers, for several years. Promotions also come with least possible salary increase. If you are looking for a mission-focused job, this isn't it - but if you want to keep the status quo, this may be the place for you.

Benefits are outstanding. Flexible work schedule.
Pros
Benefits, work schedule
Cons
No leadership, no raises
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Productive and fun place to work
Universal Service Administrative Company (Current Employee) –  Washington, DCJuly 3, 2013
• Used the AGILE Methodology for developing the application.
• Responsible for designing the ASP.NET application using .NET Framework MVC architecture.
• Created Client side validations with JQuery and Server side validations with ASP.Net 4.0.
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Nice work culture
Test Engineer (Former Employee) –  Washington, DCJune 28, 2012
Manager and coworkers were highly qualified. Hardest part was commute to the work.
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Overall rating

3.9
Based on 17 reviews
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4.0
Compensation/Benefits
3.3
Job Security/Advancement
3.4
Management
3.3
Culture
3.3

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