Client Manager (Current Employee) – New York – September 21, 2014
The work is very demanding but I love making my clients happy so it balances out. There are not many opportunities for advancement, but with my career path I was able to move up several times. That is not the case for everyone. You are stuck at your desk for most of the day and it's not a very family friendly environment. If your lifestyle allows and you can work your shift and then go home and work some more then this is the place for you. We do have flex time; i.e, not everyone has to come in at 8am and leave at 5pm. You can come in at 7am and leave at 4 or 9am to 5:30. Huge work perk. Also, there is a big focus on fitness, so we have walking, workout and running groups which is nice
Staff Accountant (Former Employee) – Norfolk, VA – August 21, 2012
They expect you to work more than what you are scheduled. They give some people way more work than a single person can handle and others next to nothing. Most of the employees are snobs. They DO NOT give raises. Their idea of a raise is promoting you to a different job position but only after you have been there a year. You only get a total of 18 PTO days (that's vacation & sick leave).
Medical Insurance Field Counselor (Current Employee) – new jersey – December 8, 2014
very good, nice people, fair salary. good day at work, learned a lot, management are nice people, co-workers are nice, the hardest part of the job is working a 12 hour day,the most enjoyable is working just across from the cafeteria.
personal lines producer (Former Employee) – North Conway, NH – September 29, 2014
Was a good job and friendly co workers. Learned different computer systems. Had training seminars. Hardest part of the job was the call loop as I feel you could not give enough time to the clients. The enjoyable part of the job is when you have a happy client and met their needs.
There was a lot of things thrown at myself and other employees that we should not have been involved in at all. Everything was about who you sucked up to, and how well you could play the game. Management was hard to get a hold of for work related issues, and meetings were constantly cancelled. However, if there was a gossiping issue about management there would be an emergency meeting pulled. The people are great at USI, but there are serious issues that need to be handled at the management level.
Large and Small Group Account Manager (Current Employee) – Hunt Valley, MD – February 3, 2015
On a daily basis I manage a block of business which involves communicating, explaining and assisting with various benefit questions, enrollments, claims and industry trends. My day consists of timely customer service as well as the ability to communicate in a written format. I also project manage a clients renewal from the point of marketing through implementation.
Small Commercial Agent & later transferred to Personal Lines .
Personal Lines Agent (Former Employee) – Ocala, FL – March 8, 2015
I started with USI in September 2002 in the Commercial Dept working with small commercial policies. I was asked to transfer to the Personal Lines Dept when the agent in the deparrtment wanted to work part-time. My agency was purchased by Brown & Brown in December 2004.
Assistant Account Executive (Former Employee) – Uniondale, NY – September 9, 2014
Working for USI was a terrible move on my behalf. I left my previous employer for more money, and in hopes for career advancement. USI and I was not a good fit. I enjoy insurance and helping my clients become whole after a loss. The best part about insurance is that I'm busy all day long helping the people who pay for my service.
Project Coordinator (Former Employee) – New York, NY – July 19, 2014
I was hired in December of 2008 and in Feburary of 2009 I was let go because they didn't have enough money in the budget for my position. I honestly don't have anything positive to say about this company because they do not provide employees with job security.
Account Executive Assist/Customer Service Rep LPL (Former Employee) – Matawan, NJ – November 17, 2014
Working at USI was enjoyable. A typical day at work was calling insures about there up coming renewals. Making sure to answer all questions that the insured had about there renewal. Completing Certificates of Insurance, assisting with the Acct Exes, answering in coming calls within 30 seconds, forwarding calls to the proper parties, doing endorsements in a timely manner.
Staff Accountant (Former Employee) – Norfolk, Va 23510 – November 29, 2011
Upper Management are a great group of professional people! The Staff are really good people to work around, The work load is incredable do to constant take overs. I would recomend this as one of the better places to work in this area.
Smart, professional and approachable human resource team.
Human Resource Consultant (Part Time) (Former Employee) – Valhalla, NY – September 29, 2014
Smart, professional and approachable human resource team. They are dedicated to their groups and helping new team members learn and succeed. Corporate employees tend to stay for a while. It's not a rotating door culture. I had a great experience there.
Support Staff Technician (Former Employee) – Glen Allen, VA – December 19, 2012
USI Insurance Services was a great place to work. It was located in a small office so there were not many employees. Everyone worked together and made it a peaceful place to work. I was support staff so I handled the incoming and outgoing mail, made the daily orders of office supplies, and maintained the office equipment. I would also stand in for the front desk secretary to relieve for breaks where I operated the switchboard and filtered calls.
peaceful work environment, great people to work with