Every Thursday i would go with the event coordinator to the barracks or the debriefing lounge to talk to the new recruits about what the USO does for the military. At the USO we created a home away from home. Our building at the Navy base in Pensacola is the second largest in the world. I've learned to keep track of merchandise, and to keep things clean; talk to and keep the guys entertained with the theater room and game rooms. Management was good, but seemed a bit backwards. The event coordinator, whom i was with most of the time, seemed to bee there the most and do the most for these kids. She loved them like they were her own. The director of operations, never seemed to hang out with the guys, though there were multiple other things that the need to take care of, and promote. The director of supervision, they did hang out with the guys, though they always left early, about 5 hours early and would move the event coordinators days off so that they could have a vacation. The co-workers were navy volunteers, they were always fun to work with. The hardest part of the job, was seeing someone get dispatched or kicked out. After creating a friendship with that person they would leave. The Most enjoyable part would be creating a friendship with them and getting to talk to them on a personal level. They just want some one to talk to and hangout with, and it was blast doing that.
free snacks, watch movies and get to go where ever you wanted
not enough breaks, sometimes not enough volunteers
Volunteer (Former Employee) – Fort Lee, VA – June 24, 2014
Typically a day at USO consisted of • Greet soldiers and guests on services provided. • Provide guests with books, games and electronic devices • Assign patrons to computer area suitable for their needs and according to rotation so that servers receive an appropriate number of seating’s. • Speak with patrons to ensure satisfaction with service, to respond to complaints, or to make conversation. • Answer telephone calls and respond to inquiries or transfer calls. • Maintain contact with staff, management, serving staff, and customers to ensure that details are handled properly and customers' concerns are addressed. • Inspect serving areas to ensure cleanliness and proper setup. • Inform patrons of establishment specialties and features. • Receive and record patrons' equipment reservations. • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
Administrative Assistant (Former Employee) – Phenix City, AL – June 11, 2013
I had to be at work at 8:00 a.m. I was 10 min early everyday. I had to answer the phone, count the money, take messages, file papers, used my communication skills, and I had to do whatever my boss told me to do. A lady had called in and she was very rude so I learned that no matter how mad the customer may get I still have to be polite to them. The most enjoyable part of the job was meeting new people.